Academic Council Committee on Student Appeals and Complaints

The Academic Council Committee on Student Appeals and Complaints (ACCSAC) provides oversight of the management and operation of assessment appeals and student complaints. 

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Ms. Bianca Shaw, Assessment Appeals and Complaints Office
email: bianca.shaw@ucd.ie

The Academic Council Student Complaints and Appeals Committee shall:

1. Maintain oversight of assessment appeals and student complaints processes

2. Make recommendations to the Registrar and the Academic Council in relation to any issues or opportunities for enhancement identified arising from the monitoring and review student appeal and complaint processes

3. Monitor the processes under its remit to ensure they are operated in an efficient and timely manner

4. Receive reports from Schools and the Student Complaints and Appeals Officer.

 

The following are members of ACCSAC: 

  • Chair (appointed by President)
  • One representative of the Student Assessment Appeals Panel
  • One representative of Student Complaint Investigating Officers
  • One representative from the Heads of School, nominated by the President
  • One representative from the Heads of Support Units ,nominated by Registrar
  • Representative of Academic Council, nominated by the President
  • Representative of Students’ Union, nominated by the Students’ Union President

 

 

ACCSAC Meeting Schedule 2017/18

 

Submission Deadline  Meeting Date
Tuesday 19 September 2017 Tuesday 3 October 2017, 2pm
Monday 13 November 2017 Monday 27 November 2017, 2pm
Monday 22 January 2018 Monday 5 February 2018, 2pm
Monday 26 March 2018 Monday 9 April 2018, 2pm