Contact us
The UCD IT Services Helpdesk can provide you with assistance and information on most IT issues.
- Email: ithelpdesk@ucd.ie
- Internal extension: 2700
- Telephone: (01) 716 2700
- Offices: Visit us at one of our IT Centres (listed below)
- General hours of service: Monday to Friday, 09.00 to 17.30.
Please provide as much information as possible when you contact us. For example:
- A short description of your problem
- The model of your computer, printer or other IT accessory, e.g. Dell D630 laptop
- The operating system of your computer, e.g. Microsoft Windows XP, Apple Mac
IT Centres
IT Centres are offices with wireless and wired access points, printing services, as well as IT advice and other assistance.
| IT Centre | Location | Opening Hours |
|---|---|---|
| Daedalus Building | Ground Floor | Monday to Friday 09.30 to 17.30 |
| Health Sciences Buiding | 1st Floor Student Lab D113 | Monday to Friday 09.30 to 17.30 |
| Newman Building | 1st Floor, D Block, Room D108a |
Monday to Friday 09.30 to 17.30 (closed out of term time) |
| Newstead Building | Ground Floor | Monday to Friday 09.30 to 13.00 (closed out of term time) |
If you need help finding the IT Centres on campus use this interactive map.