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How to stop your email being marked as Spam.

Last Updated: 01/12/08

Over two million emails are recieved at UCD every day.Over 95% of all emails received by our servers are spam. At UCD we use a combination of methods:

    • Initially, all email is filtered against published blacklists of spam servers.
    • Second stage filtering using Puremessage filtering is based on rules, which look at the sender's email address, the subject line of the message and words in the body of the message.
    • PureMessage provides users with a quarantine digest each day.Quarantine emails will typically be spam. Check the digest carefully as on occasion there could be a genuine email amongst there.

    To prevent your email being identified as Spam:


    Step 1

    Configure your email client securely.

    Step 2

    Conform to good practice in message composition, and don't have blank subject lines.

    Step 3

    Avoid using all capitalised words in the subject.

    Step 4

    Where possible avoid using common spammer words like "free, guarantee, great offer and hello".

    Step 5

    Dont use lots of dollar signs $ in your email as this will increase the chance of your email being blocked by another network.

    Step 6

    Spam is often HTML and usually has coloured backgrounds. Your message may also look like spam if you use coloured text.Use plain text emails as they are less likely to be filtered as spam.


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