Questions about the new email service

Click the icons below to get an overview of each service

Mail

Calendar

Documents

How do I setup my email, calendar and timetable on my Smartphone?

Take a minute to set a password in Google via UCD Connect. To do this, click on your email address at the top right of the page > Account > Security > Change password. You'll be asked to verify your Connect password. You can then set a password (or match it your Connect one) and click 'Update Google Apps password'.

You can now setup your email and calendars on your smartphone.

The specific instructions for various Smartphones are here:

http://mail.google.com/support/bin/answer.py?hl=en&answer=75726

How do I set up my email on my Smartphone?

Note: Before configuring the Google Mail account on your phone you need to do the following:

Set a password in Google via UCD Connect. Click on the mail icon in Connect, click on your email address at the top right of the page > Account > Security > Change password. You'll be asked to verify your Connect password. You can then set a password (or match it your Connect one) and click 'Update Google Apps password'

Instructions for configuring email on various Smartphones are here:

http://mail.google.com/support/bin/answer.py?hl=en&answer=75726

Get your timetable on your iPhone

If you've already got your UCD email or calender on your iPhone simply log into UCD Connect, click on your calendar and then go to this url:

https://www.google.com/calendar/hosted/ucdconnect.ie/iphoneselect

Select the UCD Timetable calendar and click Save. The timetable will appear in the calendar on your iPhone

If you haven't got your UCD email or calender on your iPhone then complete the steps below first:

Set a password in Google via UCD Connect. To do this, click on your email address at the top right of the page > Account > Security > Change password. You'll be asked to verify your Connect password. You can then set a password (or match it your Connect one) and click 'Update Google Apps password'

Instructions for Google apps on the iPhones are here:

http://mail.google.com/support/bin/answer.py?hl=en&answer=75726

What if I’m using an application like Outlook to access my email?

Note: Before configuring the Google Mail account you need to do two things:
1: Set a password in Google via UCD Connect. Click on the mail icon in Connect, click on your email address at the top right of the page > Account > Security > Change password. You'll be asked to verify your Connect password. You can then set a password (or match it your Connect one) and click 'Update Google Apps password'
2. You also need to enable IMAP in the email. In Mail, click the Options (cog) icon at the top-right of the page > Mail Settings > Forwarding and POP/IMAP > Enable IMAP

You’ll need to add the new account to your desktop email application. Instructions and settings for Outlook and other email applications are here:
http://mail.google.com/support/bin/answer.py?hl=en&answer=75726
 

If you’re saving your Sent/sorted items locally you’ll still have them. If you’re saving them on IMAP they’ll be copied across to the new service and will appear in the new profile. 

Will Spam be filtered so it doesn't come to my ConnectMail Google account?                 

Yes, the University will use the standard security options provided by Google to minimize any Spam being delivered to your mailbox. We recommend checking the Spam folder in your email account on a regular basis to ensure that valid messages are not being flagged as Spam. No ads will appear in the UCD implementation of Google products.

Google Mail Help                  

If you have a specific question about how to use the new email, go to the top right corner of your Inbox and you will see a Help link. On the Help page, you can browse the categories or type your problem into the search box.

Google Apps and your privacy

For information on how your information is protected please click here