Management Services
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Undergraduate Student Recruitment Portal (myUCD)
The Undergraduate Student Recruitment Portal is one of the main sources of information for school leavers considering applying to UCD. The portal was developed using the ezRecruit™ CRM system which includes an Undergraduate Student Portal, a Guidance Counsellor Portal with advanced tools to manage guidance counsellor communications, a Graduate Student Portal and an Admin Portal for staff with powerful back-end workflow automation, content management and reporting tools.
Some of the features of the application are:
- FAQs
- Automated e-mail responses
- Prospective student database
- Guidance Counsellor and Institution database
- Targeted communications
- Call centre
- Follow-up alerts
- Communication and Event History
- School Liaison Support
- Analysis of usage of the portal
Access and Support
The myUCD Portal is accessible via here. Staff access and support for the ezRecruit application is managed by Mark Monaghan, Student Recruitment, who can be contacted via ext. 7893.
Further Information
For further information on the ezRecruit™ Application visit the Edge Interactive website.
Phase one of the implementation delivered the Undergraduate Student and Guidance Counsellor Portals. Phase two will deliver the Graduate Student Portal.
Service Level
Please see the Customer Charter for our defined service level agreements and resolution times.