The UCD IT Services Customer Charter - how we can help you
The Customer Charter aims to provide UCD staff and students with a better understanding of what we do and how we can help you. It explains how we work with you and the standards to expect from us.
Inside you will find an overview of our key services, defined service level agreements with new faster resolution times as well as ways to contact us and how to make a complaint.
We hope it will help you to make the most of the services we provide.
