News

IT Services have now published the IT Plan for 2011

The IT Plan 2011 (pdf) highlights key projects for the coming year and also looks at the progress made in our IT Strategy 2009-2013. As part of this plan we continue to develop our customer service model and particularly the interaction with Colleges and Schools. In 2011 we will also focus on three key areas from the strategy:

Enhancing the user experience and access to information

We have seen a strong growth in mobile devices used by staff and students including smart phones, netbooks, laptops etc. In 2011 a number of projects will address this demand for mobile access to content.

Sustaining the IT Infrastructure

Network infrastructure is integral to the success of mobile and cloud services. A three year programme will be initiated to maintain the capacity of our campus infrastructure and ensure the continued quality of service for students and staff. We will continue to work with major cloud service providers to develop compute and storage options for UCD users.

System and Service Developments

Building on our existing platform we will upgrade and enhance systems and services, developing new services and improving processes.