Welcome to UCD!! There are many IT services at your fingertips, please browse through the links in this guide which is designed to help you get the most from IT during your time at UCD.  Here are a couple of tips to start off:

• Students, if you missed IT Induction you can watch the Induction video here
• Download the FREE app UCD Mobile and get an interactive map of campus and more!
• Check out our Mobile Services section for tips and hints on using your mobile in UCD
• Students, you'll find your individual class timetables in your personal Google Calendar
• Our streamlined wireless service provides fast access to the internet throughout the campus
• New this year!! You can follow us on Twitter @ucditservices to keep up to date with our service announcements   

New Release of UCD Mobile now available for Android and iPhone!  

Download "UCD Mobile" the free UCD app!

A new release is now available! You can use the Map service to find your way around campus, get news, sports and events updates, find library journals over your phone as well as access the University eLearning service.

Connecting to the Wireless Network

The wireless service at UCD consists of the Wavelan wireless network (the primary wireless service) and the Eduroam wireless network (a shared service across member universities).
Click on the links above for more information on connecting to these networks.

Remember your username and password to access the UCD Network

As a student, once you have been offered a place at UCD you will receive details of your computer account in the post.

Your username is your student number. The password is your date of birth in the format DDMMYY. You are advised to change your password after you have successfully logged in.

These details are valid for the duration of your academic career in UCD and you will need them in order to access IT and eLearning services.

As a member of staff you will need to request a UCD computer account.

Special Offers

Click here for our Special Deals

UCD Connect - 24/7 Online access to IT services

Available 24/7 on and off campus, UCD Connect is your gateway to online services such as email, Google calendar, library services, university news, web file storage and eLearning resources.
Go to www.ucd.ie and enter your username and password to log in.

Find out more about UCD Connect

Student Email

Connect Email powered by Google has 25GB of storage space. That's more space than you will ever need!

You can access your email through UCD Connect wherever you are. Simply go to http://www.ucd.ie and enter your account details.

To start off you will log in using your student number and your password your birthdate (DDMMYY). You should then click on the "Email” icon. Once in you will see your new user-friendly email address.

You can also access your UCD email and Google calendar on your smart phone!

Find out more about email

Staff Email

Information on email for staff

Google Calendar contains your class timetable!

You can see all your plans for the day including your class times and locations - and you can get your timetable and calendar on your iPhone. Along with Google Calendar you also have access to Google Docs so you can share documents, spreadsheets, and presentations and collaborate in real-time with anyone you invite to join.

eLearning

Blackboard is the University's eLearning system. It provides a range of tools to support teaching and learning and allows you to access reading lists, lecture notes, slide shows, multimedia such as audio, video or podcasts and more.  Tips and video tutorials available here.

Your tutor can interact with you by posting announcements, sending emails, commenting on discussion boards and setting up virtual classrooms.

 NB You can also get Blackboard on your smart phone through the free UCD Mobile app

 or by downloading Blackboard Mobile Learn available from your app store.

IT Facilities

During your time as a student at UCD you can avail of many IT facilities such as computer labs, Stand Up And Surf (SUAS) and laptop areas all across the campus. 

Printing

UCD IT Services and partner RICOH provide the student printing service in the IT Services computer labs in UCD. You can also print to a laser printer using your own laptop.

All first years get 50 cent free print credit to start you off!

Find out more about printing at UCD.

Help & Advice

UCD IT Services has a dedicated support team to help and advise you on using IT services during your time in UCD.

The UCD IT Services website is there to help with your IT queries, 24/7.  It contains information on our services, along with a list of frequently asked IT questions

For face to face IT support, you can drop into any of our ITCentres.  You can also get assistance from our helpdesk.

Contacts 

www.ucd.ie/it	ithelpdesk@ucd.ie	01 716 2700

You can follow us on Twitter to keep up to date with our service announcements

@ucditservices