UCD Connect accounts

All UCD staff and students need a username and password to use services on the UCD network. This is known as your Connect username and password. This gives you access to:  

  • A UCD computer account   
  • A UCD email account 
  • Many applications on the network (where applicable)*

*Access to systems depends on your role in the University. Check your access here.

All users of the UCD network must adhere to the Acceptable Usage Policy for UCD Computer & Network Systems. 

Open All

All first year students will receive details of their Connect account. Your username is your CAO number. The password* is your date of birth.

(*if you have already created a SISWeb password, use that to log in).

You need to change your password after a successful login, using the self service password service (selfpass.ucd.ie).  Please do this as soon as possible.

Your email address and account will remain open for the duration of your academic career here in UCD.  Once you graduate, you will retain access to your email and associated Google applications including Google calendar and unlimited storage space through Google Drive.  Further details on this can be found on our Email for Life infomation web page here.

Please note, access to all other IT services will close (e.g SISWeb, Office 365, Application Jukebox, Eduroam, Lab access, Blackboard etc) once you are no longer registered with the university.


Student Employees

All registered students do not require a "staff" type account.  Your student Connect account gives the access they need to almost all IT services and CORE ESS, once you have been set up on the HR system.

Connect IT accounts for new staff are generated automatically once your HR record has been completed and you are issued with a Personnel number.  This account provides access to a full range of services available through UCD Connect.

Once you have your new Personnel number from UCD HR, please contact the IT Helpdesk on 716 2700 to collect your new Connect account.

Account collection process

You must have your new Personnel number to hand when you call to collect your new account. Additional verification will be required on the phone, in order to issue you with an account. 

Using our Online Password Reset tool (selfpass.ucd.ie), you will be asked to reset your password to something you can remember.

For security reasons details will not be sent via email.

Non Contractual Appointee

UCD IT Services will generate a non contractual employee Connect account on request, similar to a full time employee account as outlined above.  This account will remain in place for the duration of the contract.

* Please click here for further information on Non Contractual Appointees.

Casual & hourly paid

UCD IT Services will generate a Connect account for Casual & hourly paid people (non student) on request.  This account will provide access to some core services, primarily access to CORE ESS in order to complete for online timesheets.

Once you have your new Personnel number, please contact the IT Helpdesk on 716 2700 to request a new account.   

Account collection process:

You must have your new Personnel number to hand when you call to collect your new account. Additional verification will be required on the phone, in order to issue you with an account. It will take approximately 5 minutes to set up and generate a new password.

Using our Online Password Reset tool (selfpass.ucd.ie), you will be asked to reset your password to something you can remember.

Please note, for security reasons details cannot be sent via email.  

Email only Connect accounts

Email only accounts are Connect accounts that are used for handling email for a specific function.  e.g. school, college or event.  These accounts are not given access to other IT services.
 
To apply for one of these accounts, please email ithelpdesk@ucd.ie with the following information:
• Required email address e.g event@ucd.ie
• Display name e.g Event Name
• Sponsors Personnel number

The sponsor must be a UCD staff member

For security reasons details are not sent via email.

Email only accounts are open for 1 year after the time of creation.  An email will be sent 30 days in advance of the expiry date to give the account holder the opportunity to extend the account for another year.

This mail expiry notification will also be sent to the Sponsor of the email only Connect account.  In the event that the original Sponsor is no longer working for the unit, please make arrangements with us change the Sponsor details.