UCD Connect accounts

All UCD staff and students need a username and password to use services on the UCD network. This is known as your Connect username and password. This gives you access to:  

  • A UCD computer account   
  • A UCD email account 
  • Many applications on the network (where applicable)*

All users of the UCD network must adhere to the Acceptable Usage Policy for UCD Computer & Network Systems. 

*Access to systems depends on your role in the University. Please check the list of IT services entitlements here to see what services you are able to access.

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First year students receive details of their Connect account with the information they receive from the University.

 

Your username is your CAO number and the first password* is date of birth (DDMMYY).
(*if you have already created a SISWeb password, use that to log in).

 

You need to change your password after a successful login, using UCD Password self service (selfpass.ucd.ie). Please do this as soon as possible.

 

Your email address and account will remain open for the duration of your academic career here in UCD. Once you graduate, you will retain access to your email and associated Google applications including Google calendar and unlimited storage space through Google Drive. Further details on this can be found on our Email for Life information web page.

Please note, access to all other IT services will close (e.g SISWeb, Office 365, Apps Anywhere, Online Library, Eduroam, Lab access, Blackboard etc) once you are no longer registered with the university.

 

Student Employees
All registered students do not require a "staff" type account. Once you have been set up on the HR system, your student Connect account will give the access you need to almost all IT services and CORE ESS,

Once your HR record has been completed, you will receive an email  from UCD IT Services containing your Personnel number.  This will go to the personal email address that you have provided to the University.  

You will be invited to activate your new Connect account and email address.   Just follow the steps on screen.  Information on this process is available on our account activation webpage.

This process refers to categories of permanent, temporary contract & Non Contractual Appointee.

Remember: This account and email address will expire when your contract ends.

Once your HR record has been completed, you will receive a confirmation mail from HR containing your Personnel number and instructions on how to collect your Connect account.


In order to start the process of activating your new Connect account and email address, you will need to log in to Infohub, select My Profile on the top right hand corner and select Request UCD Connect Account.  You will then receive an email to the personal email address that you have provided to the University.   


From here, you will be invited to activate your new Connect account and email address.  Just follow the steps on screen.  Information on this process is available on our account activation webpage.

This process refers to categories of Casual Hourly Claimants and Retired staff who don’t have a Connect username.

Remember: This account and email address will expire when you leave UCD.

This process does not apply to working students.  Please see section on Student accounts.

Email only Connect accounts

Email only accounts are Connect accounts that are used for handling email for a specific function.  e.g. school, college or event.  These accounts are not given access to other IT services.
 
To apply for one of these accounts, please email ithelpdesk@ucd.ie with the following information:
• Required email address e.g event@ucd.ie
• Display name e.g Event Name
• Sponsors Personnel number

The sponsor must be a UCD staff member

For security reasons details are not sent via email.

Email only accounts are open for 1 year after the time of creation.  An email will be sent 30 days in advance of the expiry date to give the account holder the opportunity to extend the account for another year.

This mail expiry notification will also be sent to the Sponsor of the email only Connect account.  In the event that the original Sponsor is no longer working for the unit, please make arrangements with us change the Sponsor details.