How to report an incident 

Please report any information security problems or potential problems immediately. Timely reporting will allow us to determine if further investigation is necessary and to limit any further damage or loss of data.

To report a information security incidents, please contact the IT Helpdesk (+353 01 716 2700) or email ithelpdesk@ucd.ie


Be ready to provide specifics such as date/time of loss, type of device(s), contact information, and any specific information that you believe indicates that a device was breached or an information security incident occurred.

The incident response team will contact you as soon as possible to get additional information and to provide instructions for the next steps to take in responding to the security incident.