Students with iCloud/mac/me email accounts not receiving College/Targeted Communications emails

Thu, 31 August 17


What is happening:

Students with iCloud/mac/me email accounts are not receiving College/Targeted Communications emails.  Emails to these addresses are not reliably received, neither the sender/UCD nor the receiver/students have any visibility of this.

This appears to be a repeat of an issue reported July 2016.  Apple has been contacted, but no resolution as of yet.

Who will this affect:

Users with a communications email address of iCloud/mac/me.com