Issue with Sophos and Drive File Stream, Wednesday 9 May

Wed, 9 May 18

What is happening:

Some users are experiencing an issue with Sophos Anti-Virus and Google File Stream.

Sophos may display a warning message regarding File Stream. You can click 'Keep' if the warning message appears.
You can then add File Stream as an exclusion from within the Sophos application:

  1. Open Sophos
  2. Click 'Configure anti-virus and HIPS
  3. Click 'On-access scanning
  4. Select the Exclusions tab
  5. Click Add
  6. Select Drive from the Item type and add the letter that's assigned to File Stream e.g. G:
  7. Click 'Apply' and 'OK'