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Teaching & Learning IT

Teaching and Learning IT image Teaching and Learning IT image Teaching and Learning IT image

Software Applications

Software Application Services gives both Staff and Students access to a catalogue of software applications through a number of distribution services.  The type of license agreement UCD has with the software supplier determines which distribution service the software is available from.

Access and Support

Where software is available from more than one distribution service, users should select the distribution service that is most suitable to their needs depending on where they are located and what client device they are using.  Go to the Software Catalogue to see which distribution service the software is available from. 

Note: You may choose to install local applications.  You will be responsible for purchasing, installation, support and license issues.  Some may already be covered by a site license agreement. 

Help and advice is available from the Helpdesk at ext 2700 or by email: ithelpdesk@ucd.ie, and from the IT Centres

Further Information

Documentation

Service Level

Please see the Customer Charter for our defined service level agreements and resolution times.