Teaching & Learning IT
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Virtual Learning Service
The Virtual Learning Services gives both Staff and Students access to number of information technology services, which can enhance the teaching and learning environment.
Access and Support
IT Services provide access to and support of the following virtual learning services to facilitate the Universities teaching and learning environment:
- Blackboard Learn
- Blackboard Mobile Learn
- Safe Assign
- HEAnet Media Storage
- HEAnet FileSender Service
- Lecture Capture
- Video Conferencing
- Blackboard Collaborate (Pilot)
Help and advice is available from the Helpdesk at ext 2700 or by email: ithelpdesk@ucd.ie, and from the IT Centres. The Blackboard team can be contacted directly at blackboard.support@ucd.ie
If you belong to the UCD Quinn School of Business, please contact the ILTG: iltgquinn@ucd.ie
Service Level
Please see the Customer Charter for our defined service level agreements and resolution times