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Email

E-mail is one of the most critical means of communication in UCD, both within the campus community and for corresponding with external collaborators, suppliers, and so on.

All we ask you to do is to ensure your security settings are kept up to date particularly if you have been away for any length of time.

The UCD staff email system is IMAP and allows mail to be accessed using different mail clients, such as UCD Connect, Microsoft Outlook and Eudora, whether you are at work, at home or away.

Student email is provided in partnership with Google.

Access and Support

The UCD email system is available to all users and can be accessed from anywhere in the world through UCD Connect

Help and advice is available from the Helpdesk at ext 2700 or by email: ithelpdesk@ucd.ie, and from the IT Centres

Further Information

Useful Email information is available here

Service Level

Please see the Customer Charter for our defined service level agreements and resolution times.