Self-Service

Self-Service

For standard loans and returns, users should use the self service option available in each of our libraries. Self-Service machines allow you to borrow or re-issue books to your account. Please ask for a demonstration if you need assistance in using the machines.

Why is it important to get a receipt? 

  • It is a record of the item you borrowed, renewed or returned.
  • It tells you when the item is due back.
  • Choosing a print or email copy of your receipt closes your account so that no one else can borrow a book under your name by mistake.

 

Returning Books:

James Joyce Library

Smart return boxes are located both inside and outside the main Library building. Returns here are removed from your library account immediately in real-time.*

There is a 24/7 smart return box to the right of the main entry door into the Library building.

Internally, there is a return chute to the right of the turnstile entrance to the Library, situated at the admissions desk. The second internal chute is located to the left of the information desk.

*Exceptions apply to pamphlets, inter-library loans, and items where the user is instructed to return to the desk only.

Other UCD libraries

Please return books at the self-issue machines, except in the case of store items, pamphlets, inter-library loans, and theses. 

Please note there is another Smart Returns box in the lobby of the Veterinary Medicine Library.

 

How do I use the Self-Service machines? 

The on screen instructions provide step by step assistance. If you have any problems using them, ask a member of staff for help.

Why is the Self-Service machine not working for me? 

There are a number of reasons why this may happen including when:

  • Items on your account are overdue.
  • Fines on your account are more than €10.00.
  • Items on your account have been recalled for another user.
  • Items on your account have already been renewed as often as is allowed.
  • Your student/staff ID card is damaged or has a faded barcode.
  • The barcode on the book needs to be replaced. Please bring this item to an Information Desk.
  • You are returning a book from another UCD Library. Please place it in the book drop if you are in JJL, or, if elsewhere, return at the Information Desk.
  • Some items can only be issued or returned by Library staff. These include Inter-Library Loans and items that have been reserved by another user. Please return these items to an Information Desk.