MIS40630 Changing Bus Processes ICT

Academic Year 2015/2016

Effective business processes have always been a key driver of the success of any organisation. However, the challenge today is to see how these processes can drive innovation and so achieve competitive advantage. This is particularly important in a changing environment, where product offerings, available resources and market structures continue to evolve. New technologies constantly offer ways to implement new and innovative processes, be they internet, social networking or mobility technologies. This module focuses on how to practically use ICT as a key enabler to implement flexible processes which help meet the innovation challenge facing most organisations.During the course of this module, we will examine how to understand the essential nature of business processes and the complex interactions between process, technology, people and organisation. This understanding is essential to bring about successful process change. We will look at how to apply some of the documented approaches to business change projects such as modelling approaches which provide analytical frameworks for understanding business processes and flows.