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Queries related to quality review can be directed to the UCD Quality Office:

Room 118B
UCD Tierney Building
University College Dublin
Belfield, Dublin 4, Ireland

Ph. +353 1 716 1036



Information for Students

 General Information

Frequently Asked Questions from Students

Student Feedback on Modules

General Information

The University is committed to ensuring that your experience as a learner is the best that the institution can provide, and where further improvements can be made, they happen. The University has an international reputation for the quality of its teaching – often provided by leading researchers in your subjects – and first class facilities to support learning.

To help the University to be sure that it continues to provide a high quality learning experience, it makes use of a range of procedures. A wide range of University Officers and organisations are involved in these procedures. However: your role as a student is critical in this. We use a number of methods to gather feedback from you on your experience. These methods include questionnaires for individual programmes, surveys that cover a year of study and, in some cases, the opportunity to take part in focus groups and similar activities. We also recognise that significant changes, such as the transition into the University – and, with that, what may be your first encounter with a new style of learning – can be particularly challenging. To make sure we are approaching this correctly and providing the right support, the University will periodically survey students, particularly first year students, to elicit your feedback.

Please do take the opportunity to submit questionnaires and provide feedback. We need to learn from you if something is wrong. Equally, we are delighted to hear about features of study at the University that are particularly good! Especially if it is something we can have adopted elsewhere in the University for others to benefit from. The University operates Staff/Student committees which have been set up to give students an opportunity to raise any concerns they may have in relation to their programme of study or to facilities in their particular buildings etc. These committees also provide the staff with a forum to inform students of issues they may have or information they may wish to convey. Again, we would encourage you to play your part in making these groups meaningful in identifying actions to improve your experience.

You can make your views known to your class representatives (class rep.), or volunteer to become a representative yourself. The job of the class rep. is to represent their respective classes at various levels. Each class rep. has a seat on the SU Council which entitles them to vote on motions that are raised. Class reps will also represent the classes when dealing with lecturers and administrators across the University. The class reps are also the main link between the President and Vice-Presidents and the student body. Class reps may also have a social role, organising parties and trips for the classes, with the help of the Entertainments SU Vice-President. Many students find the experience of acting as a representative a valuable and rewarding chance to influence what the University does. As a representative, you are likely to develop skills that enhance your opportunities as you progress from the University into employment.

There is also a role for you as Programme Officer. Programme Officers are directly elected by students within each “programme” (for example, the Science Programme Officer is elected by Science students only). These are part-time officers who sit on the relevant programme boards across the University, and represent the views of the students in their particular programme at all levels.

There are further ways to help inform us about how well the University is doing. Each School is itself reviewed periodically. The panels that review schools meet with groups of students. The meetings with students are very important to us – they are the core of the entire review exercise.

Students are also represented on key University committees such as the University Undergraduate Programme Board, the University Graduate Programme Board, and the Academic Council Committee on Quality. The University values very highly the positive collaborative partnership it has with the student body and with the University Student's Union, and the UCDSU itself of course, offers a wide range of ways that you can get involved in student and University affairs. Below you can find links to useful information, including Staff/Student Committees; Programme Officers; and Class Reps.

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Student Feedback on Modules


What is student feedback on modules?

Student Feedback on Modules is UCD’s system for collecting anonymous feedback from students on the design and delivery of modules. This feedback is an important source of information for lecturers and schools to use in reviewing and improving modules and it forms part of UCD’s quality assurance process. In some cases student feedback is an essential requirement for accreditation by external professional bodies.  All students are expected to provide feedback on what worked well and any areas for improvement.

How do I play my part?

Towards the end of each semester you will receive an email to inform you that the student feedback on modules web surveys are open.  All the information that you provide will be anonymous and it is taken seriously. Above all, we need you to use this important feedback system every semester so that we can hear your views. The surveys are completed at

What are students saying in their feedback?

See below a snapshot of some of the topics that students across the university raised; the bigger the word in the picture, the higher the volume of comments on that topic.


This will be acted on as part of the module enhancement process.

Where can I get more information?

Please contact for further information.

Thank You!

Student feedback is of critical importance to the University and we encourage, and are very grateful for, the participation of students in the Student Feedback on Modules Survey. This is an opportunity to ensure your voice is heard!



Frequently Asked Questions by Students



What is my role in the quality review of UCD units?

Students may be involved at several stages of the review process. A student representative, for example, participates as a member of the Unit Co-ordinating Committee which prepares a School self-assessment report. Feedback from students should be incorporated into the preparation of the report. Students are invited to meet with the Review Group during their site visit and to comment on all aspects of their student and learning experience. This may involve commenting on the curriculum, accessibility of staff, teaching and assessment methods etc. Students also have an opportunity to view the findings of the Review Group following publication of the report. Units may also choose to involve a student representative in the quality improvement plan process.

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As a student within the University how can I take a proactive role in the quality review process?

Active student participation in the review process can be undertaken in a variety of ways: through participation in staff-student committees; University or unit feedback surveys or focus groups; becoming a class representative; through participation on the unit’s co-ordinating committee; and/or meeting with the Review Group during the site visit.

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What is my involvement during the quality review site visit?

Students meet with the Review Group during their site visit and this normally takes place on the second day of their site visit. Generally the Review Group will meet with representatives from various stages of undergraduate and postgraduate levels. Former students may also meet with the Review Group. Meetings are generally 60 minutes in length and the focus of the discussion typically covers all aspects of the students’ experience of studying at UCD. A briefing document will be provided to students by the UCD Quality Office via the unit.

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What questions will the Review Group ask?

The Review Group will read the Self-assessment Report provided by the Unit, which will contain student feedback as part of its discussion. The Review Group uses the site visit to verify and discuss the content of the SAR report. Therefore the questions asked may vary, but should cover areas such as registration, teaching methods, examinations and assessment, student support facilities, research methods, staff accessibility, etc.

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