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Administrative Services - Fees & Grants

Seirbhísí Riaracháin - Tailli agus Deontas

Frequently asked questions

General

Where can I get help / advice about fees and grants?

You can call into the Student Desk in the Tierney Building, Belfield; fill out the contact form or telephone 01 716 1555

How can I contact the Fees & Grants Office?

You can call into the Student Desk in the Tierney Building, Belfield; fill out the contact form or telephone 01 716 1555

How do I know if I am eligible for Free Fees?

Please refer to the relevant section of our website http://www.ucd.ie/registry/adminservices/fees/free_tuition.htm

When do I have to pay fees paid for academic session 2012/13?

Fees must be paid by Sunday 09 September 2012.
Please refer to our Website at http://www.ucd.ie/registry/adminservices/fees/fee_payment_dates.htm for details of payment dates for 2012/13

How much is the Student Contribution Charge in 2012/13?

The Student Contribution Charge is €2,250.00. The Student Centre Levy is €183 paid by all students by agreement with the Student'''s Union.

How much is the Student Centre Levy in 2012/13?

The Student Centre Levy is €183.00 in 2012/13. This levy funds the infrastructural development of the Student Centre and is a component of all programme fees in UCD. Student agreement for this funding was approved in a referendum held in April 2006. This levy, as a component of programme fees, is not, therefore, a payment for services and is not discretionary.

How do I pay my fees?

You can pay fees:

i) online To pay online : Log into UCD Connect to pay online. You will need your student no and PIN to log in. Select My Records tab to log into SIS Student Web. Then select “Pay Fees” under Information for Students. Follow instructions. A receipt will be sent to the email address specified by you so please ensure that this is correct.
ii) UCD Giro If you cannot pay online you can request a Bank Giro Payment form while registering online. This will be posted to you. Go to your local bank with the completed form and payment. Retain stamped receipt. If you need a replacement or another Giro you can request one from late August by here.
iii) International students – by International Bank transfer - see instructions / bank details on our website http://www.ucd.ie/registry/adminservices/fees/payment_of_fees.htm
PaytoStudy. This facility is especially useful if you require a VISA to travel and/or study. This allows you to pay fees in your own country and currency. You will obtain the confirmation of your payment / receipt that you need as part of your visa application from your local bank when you have made your payment. UCD will receive the exact amount you have paid within 48 hours. No international bank charges are incurred. Refunds can be obtained from UCD where appropriate using the reverse method. Please refer to the relevant section of our wesbite http://www.ucd.ie/registry/adminservices/fees/non_eu_fee_payment.html - and complete the form.

How/where do I get a UCD Giro?

You can request a Giro when registering online or at any time by going to the fee payment section within UCD Connect www.uced.ie. Log in using your Student No and PIN.

Has UCD received my payment?

You can check your account online via UCD Connect www.uced.ie. Log in using your Student No and PIN.

I am liable for tuition fees but I am uncertain of how much I need to pay?

If you are paying your fees online the appropriate payment will be indicated on the payment page.
Please also refer to our website at www.ucd.ie/fees for a full list of fees for 2012/13.
Undergraduate fees can be found at : http://www.ucd.ie/registry/adminservices/fees/undergraduate2012.htm
Graduate fees can be found at : http://www.ucd.ie/registry/adminservices/fees/2012/index.html

What is my Thesis Submission date?

See http://www.ucd.ie/registry/adminservices/fees/thesis_submission.html

I have paid my fees what should I do with my receipt?

Please retain your Giro receipt or online payment receipt in a safe place as it a valuable document and may be required by you to claim Tax Relief on Tuition fees. Tax Relief may be claimed only where students pay tuition fees. The new Student Contribution will be allowable for tax relief. Families with two or more children liable for the Student Contribution charge will qualify for tax relief in respect of payments arising from second and subsequent sibling liability. Please refer to www.revenue.ie for all tax related queries.

Grants

How do I apply for a grant?: First Time Grant Applicants:
If you are an incoming student with no prior third level attendance OR if you are a continuing student who is a first time grant applicant you can make a grant application to the new single grant authority SUSI (Student Universal Support Ireland). For further information about entitlement to a SUSI Grant, rates of grants and Grants Means Testing please see www.studentfinance.ie

Continuing students who are already holders of Higher Education Grants from their Local Authority / County Council / VEC: Continuing students who are already holders of Higher Education Grants from their Local Authority/County Council should contact their Local Authority/County Council/ County Council or Vocational Education Committee for information for information about how to renew their grant.
Where can I collect my grant cheque?: You can sign for and collect your maintenance grant cheque at the Student Desk, Tierney Building, Belfield Campus. You must present a current/valid UCD Student Card. Note that a number of the county councils have moved to Electronic Funds Transfer ( EFT ) – this will means no cheque is issued and the funds are transferred from the authority / county council straight to your nonimated bank account. To date EFT’s are used by Dublin City Council , Dun Laoghaire/ Rathdown , Fingal CC, South Dublin CC and City of Dublin VEC. A list of grants available for collection is posted on our website
I am in receipt of a SUSI (Student Universal Support Ireland) maintenance grant. How will I receive my maintenance payment?: First Time Grant Applicants/ SUSI (Student Universal Support Ireland) Grant Holders:
If you are in receipt of a maintenance grant from SUSI (Student Universal Support Ireland), maintenance payments, where applicable, will be paid directly into your bank account in monthly instalments.
I am a continuing student who already holds a Higher Education Grant from my Local Authority/County Council. Where can I collect my grant cheque?: If you are a continuing student in receipt of a Higher Education Grant your maintenance cheques, where applicable, will be forwarded directly to UCD for collection. Once the cheque/s has been received from the Local Authority/ County Council, students will receive an email notification to their UCD Connect account.

You can sign for and collect your maintenance grant cheque at the Student Desk, Tierney Building, Belfield Campus. They must be collected by the student in person with a valid UCard.

Please note that a number of the county councils and VECs have moved to payment by Electronic Funds Transfer (EFT). This means that no maintenance cheque is issued and instead the funds are transferred from the local authority/ county council straight to the student’s nominated bank account. To date these EFT payments are used by Dublin City Council , Dun Laoghaire/ Rathdown County Council , Fingal County Council, Roscommon County Council, South Dublin County Council, Wexford County Council, Co. Cavan VEC, City of Dublin VEC and Co. Tipperary NR VEC.
When are maintenance cheques received by UCD?: Generally maintenance cheques are received by UCD in September, January and April. Please note that these are only approximate dates and the timeframe for payments can vary widely from authority to authority.
Can maintenance cheques/grants be posted out?: Maintenance cheques will not be posted to students unless they are on an official ERASMUS or on placement away from UCD. Written confirmation of this is required from the programme director.
I have lost my grant cheque - What do I do?: Contact the relevant Local Authority/County Council / VEC who will have to cancel and re-issue the cheque. They will forward a replacement cheque for collection at the Student Desk, Tierney Building. Re-issuing a cheque may take some time so it is wise to lodge your cheque immediately to avoid any problems.
What about the student centre levy?: This student centre levy payment officially registers you to UCD. If you are receiving a maintenance grant you must first pay the student centre levy - €183
What if I have already paid my fees and am subsequently awarded a grant?: Any refund due to you will be payable once UCD has been paid in full from the relevant Local Authority/County Council / VEC
On the SIS student web, it says that the grant authority has already paid for my fees?: When you bring in your grant approval letter to the Student Desk in Tierney Building on campus here in UCD, the fees office puts the student up on the system as having received a grant. This credits your account on the system with the amount that the grant authority has agreed to pay on that date. In some cases, this may look like you are in credit. The reason for this is to ensure that you don’t get fee bills. When the Local Authority/County Council pays your fees, you will get a refund if it is due.

Withdrawing, Deferring, Taking a year out

I am leaving my Programme at UCD. What should I do?

You must inform your Programme Office and sign a Withdrawal Form. You should also check to see how a withdrawal might affect you financially if you choose to return to University at a later date. See relevant section of our Website: http://www.ucd.ie/registry/adminservices/fees/withdrawing_from_a_course.htm
You may also wish to speak to a Student Adviser if you are having difficulties: http://www.ucd.ie/advisers/

I am taking a 'year out'. How will this affect my grant?

Contact SUSI or the relevant Local Authority/County Council / VEC who will advise you. Normally this has no effect on your eligibility for a grant.

I am taking a 'year out'. How will this affect my undergraduate free fees entitlement?

You should advise your Programme Office. Normally this has no effect on your 'free fees' eligibility - provided you do not enrol / register.

I am deferring for a year. How will this affect my undergraduate free fees entitlement?

You should advise your Programme Office. Normally this has no effect on your 'free fees' eligibility - provided you do not register.

I am deferring the academic year but I have registered. How will this affect my undergraduate free fees entitlement?

Once a student registers we claim half tuition fees up to 31 January. We claim the other half after 1 February. If a student formally withdraws on or before 31 January they will lose their entitlement to 'free fees' for half a year. However, if they formally withdraw on or after 1 February they will lose their entitlement to undergraduate free fees' for one full academic year. If you are considering withdrawing from your programme you should discuss this with your Student Adviser and Programme Office.

I am deferring the academic year for medical reasons / ill health. How will this affect my undergraduate free fees entitlement?

You should speak to your Student Adviser / Programme Office initially. You should also contact Administrative Services - Fees & Grants for assistance / advice on how to make a case for free fees for a repeat year. See our website for further information http://www.ucd.ie/registry/adminservices/fees/withdrawing_from_a_course.htm
You will find the university’s official withdrawal policy here: http://www.ucd.ie/registry/academicsecretariat/wd_procedure.pdf

In summary what is the withdrawal process?

Speak to your programme office to decide if withdrawing is really the best option for you.
If you are sure that you want to withdraw, you need to Fill out a Withdrawal form at your programme office (you can fill it out then and there) and give back your student card.
The date that you complete and submit the withdrawal form to the programme office, is the date that will be put up as your official withdrawal date on your University record. This is used for fee purposes.
If you stop attending classes and DO NOT submit a withdrawal form you will be liable for fees until the date that you fill out the withdrawal form
You will find the university’s official withdrawal policy here: http://www.ucd.ie/registry/academicsecretariat/wd_procedure.pdf

Refunds & Rebates

I have paid too much – how do I arrange a refund?: Contact Administrative Services - Fees & Grants http://www.ucd.ie/registry/adminservices/fees/contact.htm. If you paid online a rebate will issue to your credit/debit card. If you paid by any other means we will issue a cheque. Please read refund Policy http://www.ucd.ie/registry/adminservices/fees/refunds.htm.
Can an online rebate or refund cheque be issued in another person's name?: No. An online rebate can only be made to the credit/debit card from which the original payment was made. All cheques will be in the student's name and cannot be issued to a third party.
I paid a deposit for a programme but did not register. Can I get a refund?: In normal circumstances deposits are non-refundable unless otherwise stated in your Letter of Offer. An acceptance deposit secures a place in your name. If you do not take up the place you deny another student access to it.
I paid a deposit for my programme and have approval for a Local Authority/County Council grant. Can I get a refund?: A rebate/refund will be issued when all registration is completed and when the Local Authority/County Council/VEC pays UCD on your behalf. This may take some time.
I paid the registration charge but have received approval for a Local Authority/County Council/VEC grant – how do I get a refund?: You will automatically receive a refund when the Local Authority/County Council/VEC pays UCD on your behalf. This may take some time.
Is the deposit for a programme deducted from the tuition fee?: Deposits are generally offset against tuition fees but check your Letter of Offer to ensure that this is the case as sometimes deposits are used to pay for course materials or extra activities.
I am dissatisfied with my undergraduate programme choice and am considering withdrawing. How will this affect my 'Free Fees' entitlement?: You should speak to your Student Adviser and relevant Programme Office for assistance / advice. If you decide to withdraw you must complete and sign a Withdrawal Form. You should also check with Administrative Services - Fees & Grants to see how a withdrawal might affect you financially if you choose to return to University at a later date. See relevant section of our website: http://www.ucd.ie/registry/adminservices/fees/withdrawing_from_a_course.htm. Please also see the university’s general policy on withdrawing: http://www.ucd.ie/registry/academicsecretariat/wd_procedure.pdf.
I am dissatisfied with my Graduate programme choice and am considering withdrawing. How will this affect my fees?: If you decide to withdraw you must complete and sign a Withdrawal Form at the relevant Programme Office. You will be held liable for all tuition fees for semester(s) you have attended. If you have a SUSI or a Local Authority/County Council grant they will be billed for your fees. If you return to study you will lose your entitlement to a grant for the equivalent period of attendance. You should contact SUSI, your Local Authority/County Council or VEC to advise them that you are leaving your programme.
Please also see the university’s general policy on withdrawing: http://www.ucd.ie/registry/academicsecretariat/wd_procedure.pdf.

Repeating, Resitting, Carrying Modules