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Student Desk

Deasc na Mac Léinn

Welcome to the Student Desk, the University's point of contact for most of the administrative services you will need during your time as a UCD student. The mission of the Student Desk is to provide a seamless service to students. If we cannot help you, we will direct you to someone who can.

Semester 1 exam timetable is now available
>>more information

NEW Student Services charge cut by half for final year undergraduate students completing in Semester 1, 2008/09 >>more information

Semester 1 examination results are now available on SIS Web
Click here to access your results

Opening Hours

The Desk is open from 9.30am to 5.00pm Monday to Friday.

During term, the Student Desk is open until 6.30pm on Tuesday and Wednesday.

Below is a list of the services we provide to students and graduates of UCD. If you can't find what you need here, then please contact us, either in person or by phone or email.

You can contact us at 01 716 1555 or by e-mail at studentdesk@ucd.ie

Services Provided

Official Documents

Other Services

Academic Transcript

An Academic Transcript lists your complete academic history: programmes attended, courses studied, overall result at the end of each year examination (1H, 2H1, etc.), the degree and conferring date. A breakdown of marks for each subject can also be provided. There is a fee of €20 for two originals.

Academic Statement

A shorter document known as an Academic Statement confirms the years registered, the final degree result (1H, 2H1, etc.) and the conferring date. There is a fee of €10 for an original and 1 verified copy. You can apply by posting in a completed application form (see below).  Applications can also be faxed to 01 716 1284, however applications cannot be taken by phone.

Examination Judgment

The Examination Judgment is a short document listing the exact mark obtained for each subject during each individual exam period (e.g. Summer, Autumn, Spring, etc.). The cost is €5 per period (maximum cost €15).

Modular Students please note that in order for Semester 2 results processing to take place, official Statements of Results will not be available between 15th June and 9th July 2007.

Certificate of Attendance

A certificate or letter of attendance verifies years registered and in attendance at UCD. A letter of attendance will be issued at the Student Desk upon presentation of a valid student card. Alternatively, you can apply by phone and we will post it to you. Common purposes include:

  • Visa Application (Garda National Immigration Bureau)
  • Grant Application (County Council / BTEA etc)
  • Bank Account Application (Verification of address)
  • Jury Service Exemption


Student Cards

New and replacement student cards are issued at the Student Desk. There is no need to bring passport photos as your picture is taken at the desk digitally.

There is a fee of €13 for replacing lost cards. If your student card has been stolen, please bring a Garda Report verifying that it was stolen and we will replace it free of charge.  

Click here for details of the on-campus Garda Office.

For general information about your student card, including terms and conditions of usage, please click here.


Forms

A wide variety of forms require a University/Registrar stamp. The Student Desk will stamp forms on the spot if you are a fully registered student. Please remember to bring your student card. Popular forms include:

Submission of Theses

All masters and PhD theses are handed in to the Student Desk. For information on submitting your thesis (e.g. dates/forms/fees) please click here

Module Registration

The Student Desk provides technical assistance to students registering  to modules. If you require academic advice on your choice of modules you should contact your Programme Office.  The Student Desk can provide assistance in the following situations:

  • If your SIS Student Web account has been disabled
  • If you have forgotten to register for a tutorial/practical

SIS Student Web disabled

If you insert your SIS PIN number incorrectly three times your account will automatically be disabled.

To reset your account please contact the student desk on 01 716 1555 or email student.desk@ucd.ie (please have your student number ready).

Self-service Facilities

SIS Student Web allows you both to view and update your personal details, as you have supplied them to the University e.g. your postal address(es), telephone number(s) etc. To access the system, please click here.

Change of Address

If you wish to change your details on our graduate register please click here to complete the form.

Free Fees

All undergraduate students on free fees should confirm their attendence for semester 1 of the 2008/09 academic year on the SIS .

Useful Links

Student Guide

User's Guide to Academic Regulations

MyUCD

UCD Student Complaints Office