Research Interests

Information Use in Health and Illness Information seeking and use by people with chronic health conditions. The everyday life experiences of information by people with chronic health conditions. Information use in the treatment and management of patients with chronic health conditions. Information use by healthcare professionals. Use of the electronic health record (EHR) and other information and communication technologies in healthcare. Information and the EHR in provider-patient communication  Library and Information Professional Practice Community-engaged librarianship ePortfolios and distance learning in professional development

 

 

Book Chapters

Durrance, J.C., Fisher, K., and Hinton, M.; (2005) 'Ripples of impact of the basic literacy program: Washtenaw Literacy program [case study]' In: How Libraries and Librarians Help: A Guide to Identifying User-Centered Outcomes. Chicago: American Library Association (ALA) Press. [Details]

NB; (2003) 'Using Search Engines' In: Foundation Center's Guide to Grantseeking on the Web. New York: The Foundation Center. [Details]

 

Peer Reviewed Journals

Durrance, J.C., Souden, M., Walker, D., and Fisher, K. ; (2006) 'Community problem-solving framed as a distributed information use environment: Bridging research and practice'. Information Research-An International Electronic Journal, 11 (4). [Details]

 

Conference Publications

Souden, M; Durrance, JC; (2011) Information Use in Chronic Illness Care: The Role of the Electronic Health Record in Bridging Patient Experience and Healthcare Contexts American Society for Information Science & Technology (ASIST) Annual Meeting 2011 New Orleans, LA, , 08-OCT-11 - 12-OCT-11 [Details]

Veinot, T.C., Souden, M., Zheng, K., Keith, R., Lowery, J.C.; (2010) Using Electronic Health Record Systems in Diabetes Care: Emerging Practices First Annual ACM International Conference on Health Informatics Arlington, VA, , 11-NOV-10 - 12-NOV-10 [Details]

Souden, M., Rubenstein, E., Brashers, D., Genius, S.K., Hogan, T., Veinot, T.C. ; (2010) Listening to Patients: How Understanding Health Information Use Can Contribute to Health Literacy Constructs American Society for Information Science & Technology (ASIST) Annual Meeting 2010 Pittsburgh, PA, [Details]

Durrance, J.C.; Souden, M., Puckett, E.P.; (2010) Public Library Community Engagement: Seeking to Identify a Culture of Engagement and Collaboration Association for Library and Information Science Education (ALISE) 2010 Boston, MA, , 12-JAN-10 - 15-JAN-11 [Details]

Souden, M.; (2009) The information work users do when facing chronic illness situations: Research informed in part by Dervin's Sense-Making Methodology . In: Lois Foreman-Wernet, Albert Linderman, Brenda Dervin eds. International Communications Association (ICA) 2009 Annual Conference Chicago, IL, , 20-MAY-09 - 25-MAY-09 [Details]

Published Reports

Souden, M.; Hammerman, C.; (2005) Can everyone read your website? Guidelines for all-literacy websites. cyberstate.org, Ann Arbor, MI. [Details]

                             

Reports

Durrance, J. C., Souden, M., Walker, D. and Fisher, K.; (2005) Anticipating Community Needs: A Model from Practice: A Report to IMLS (in partial fulfillment of Grant #LG-02-02-0082-02 & the Hartford Public Library). Reports [Details]

                                                                         

Honours and Awards

Year: 2011. Title: Best Information Behavior Conference Paper

Year: 2011. Title: Evidence Based Library and Information Practice Conference Bursary

Year: 2010. Title: Jean Tague Sutcliffe Doctoral Student Research Poster Competition

Year: 2008. Title: ASIST/SIG-USE Best Information Behavior Conference Poster

Year: 2008. Title: ASIST/SIG-USE Interdisciplinary Conference Travel Award

Associations

Association: American Society for Information Science and Technology (ASIST), Function/Role: member

Association: Association for Library and Information Science Education (ALISE), Function/Role: member

Association: Library Association Ireland (LAI), Function/Role: member

     

Conference Contributions

Agosto, Denise; (2011) Planning committee for Annual SIG-USE Research Symposium, Where Your World Meets Mine: Information Use Across Domains. [Conference Organising Committee Member], American Society for Information Science and Technology (ASIST) Annual Meeting 2011, New Orleans, LA , 09-OCT-11 - 12-OCT-11.

Souden, M.; (2011) Professional Development 2.0: Using reflective practice, action research, social media, and ePortfolios to stay fresh, think outside the box, and raise your professional profile [workshop presentation]. [Invited Oral Presentation], 2011 LAI/CILIP Joint Conference, Mulingar, Ireland , 13-APR-11 - 14-APR-11.

Souden, M.; (2011) Mind the Gap: Representations of Chronic Illness in Patient Narratives and the Electronic Health Record. [Non Refereed Paper/Abstract Presented at Conference], UCD Festival of Research and Innovation: Health and Healthcare Delivery Symposium, Dublin , 20-APR-11 - 20-APR-11.

Souden, M; (2010) Information in the Chronic Illness Experience. [Poster Presentation (Refereed)], Association for Library and Information Science Educators (ALISE) 2010 Conference, Boston, MA , 12-JAN-10 - 15-JAN-10.

Fulton, Crystal; (2009) Celebrating 10 Years of SIG USE: A Fish Bowl Dialogue on Information Behavior Research Past, Present & Future [invited panel discussant]. [Invited Oral Presentation], American Society for Information Science and Technology (ASIST) 2009, Vancouver, BC, Canada , 06-NOV-09 - 11-NOV-09.

 

Employment

Employer: University College Dublin Position: Postdoctoral Research Fellow

Employer: Veteran's Administration (VA) Health Services Research & Development Center of Excellence- Ann Arbor Position: Program Specialist (research assistant)

Employer: University of Michigan; Ann Arbor, MI Position: Graduate Student Research and Teaching Assistant

Employer: Washtenaw Community College; Ann Arbor, MI Position: Curriculum Development Specialist, Distance Learning

Employer: Pace & Partners integrated marketing communications; Lansing, MI Position: Account Planning and Marketing Research Manager

Education

Year 2004 Institution: University of Michigan Qualification: MS Subject: Information

Year 2011 Institution: University of Michigan Qualification: PhD Subject: Information

Languages

Spanish:

French:

Consultancy

Client: : Pace & Partners integrated marketing communications; Lansing, MI

Outreach Activities

Outcome-based Evaluation of Programs and Services. Scholar in Residence Program, Chicago Public Library (IL), November 2004, with J. C. Durrance and D. Walker.

Determining How Libraries Help. Staff In-Service, Hartford Public Library, Hartford (CT), March 2004, with J. C. Durrance.

Reviews

Information Research-An International Electronic Journal: Reviewer.

Other Activities

Reviewer, iConference 2012 Reviewer, ASIST Annual Meeting 2010 Judge, SIG-USE Best Information Behavior Poster Competition, ASIST 2009 Reviewer, Journal of Education in Library and Information Science, 2008

Teaching Interests

Information behaviour in everyday life Information behaviour in healthcare contexts Chronic illness information behaviour Information seeking Social informatics Librarianship theory and practice Management for information professionals Professional issues in library and information careers.

Recent Postgraduates

2010-2011 Emma Hutchinson, Bibliotherapy Programs in Dublin¿s Public Libraries: A Case-Study of Dublin City, Fingal and South Dublin Library Services [thesis] Daniel Murray, How do Dublin City Libraries Impact the Immigrant Community? [thesis] Sarah Purcell and Teresa Hutchinson, Raising the Profile: The Community-Engaged Library in the US and Ireland [thesis] Sara O'Callaghan, Noel Delahunty, Jennifer Darby, Patricia Brady, Joanne Foley, Oksana Vinkarklina, Noreen McHugh, Elizabeth McNamara, Design, Implementation, and Evaluation of a Library-Based Teen Summer Program [capstone project]

 

Modules Taught

201100   IS40430     Information Studies: Prof Issues in Info&LibCareers

201100   IS40370     Information Studies: Mgt for Info Professionals