Facility Rules

Admission

    1. Consideration of membership and pool hire applications are at the Company’s discretion.
    2. Membership is non-transferable and any person found using a member’s membership card shall be removed from the premises immediately and the card confiscated. Re-issue of the membership card will be subject to an administration fee.
    3. No person shall be admitted into the Facility without wearing the appropriate attire (including footwear) for that activity or as directed by the management. All persons permitted on pool deck must be dressed appropriately.
    4. Users shall not, while suffering from an infectious disease, enter or use the Facility, nor shall any person be admitted to the Facility when, in the opinion of Management, in an unclean state or under the influence of alcohol or drugs.
    5. Users are not permitted to access Facility areas outside those required for use of the Facility.
    6. Children on Family Membership Schemes can only use the Facility when accompanied by an adult of that same membership or an adult designated by the adults on that membership. Details on this designated person have to be shared with and confirmed by Facility Management prior to usage.
    7. Last entry into the pool or gym is 30 minutes before closing time.
    8. All members must be out of the showers 15 minutes before closing times and must have exited the premises by closing time.
    9. There shall be no changing in any place other than the designated changing rooms which include the changing village, group changing rooms and private members’ changing areas.
    10. Children under the age of 12 must be supervised by a parent/guardian in the changing village.
    11. It is compulsory for all users to use the lockers provided. All lockers will be emptied at closing time.
    12. The usage of mobile phones is prohibited in the changing facilities, pool area and spectators’ area.
    13. The usage of recording devices is prohibited in the entire complex, unless prior approval has been granted by Management.

Pool area

    1. Users shall comply with the instructions of lifeguards and staff at all times and with all health and safety signage and notices. No running, ducking, deliberate splashing, jumping or horseplay allowed. Glass bottles are not permitted on pool deck, changing village or tepidarium/spas/sauna area.
    2. Personal shaving and drying clothes is not permitted in the sauna/steamroom.
    3. Swimming hats and appropriate swimwear must be worn in the pool at all times.
    4. All users of the pool or tepidarium must shower before entering the pool.
    5. Children under the age of 4 can only use the pool area (including children’s pool) when wearing a swim nappy.
    6. Adults are not allowed in the children’s pool unless supervising their child.
    7. Users are not guaranteed usage of the pool in its 50m set-up.
    8. When participating in swimming lessons/group activities, users should go directly to their class/group and must not enter the water until they are instructed to do so by their swimming instructor/coach.
    9. The tepidarium/spa/sauna area may not be used by persons under the age of 18.
    10. At least two lanes of the pool shall be reserved at all times during the day for recreational swimming by students and members.
    11. Maximum capacities are as follows:
Pool area Maximum capacity
Single 50m lane 16 competent swimmers
Single 25m lane 8 competent swimmers
Single quadrant (4 lanes x 25m) As advised by Facility staff
Half pool hire (10 lanes x 25m) As advised by Facility staff

Gym Area

    1. All members must complete a fitness induction before using the gym.
    2. You must get instruction before using any piece of equipment.
    3. Misusing equipment will lead to injury/damage the equipment. Members shall follow instructions on the machine or ask for assistance from the fitness team.
    4. A proper warm-up is essential to avoid muscle injury. Therefore, no one will be permitted entry to a class if more than 10 minutes late.
    5. Members shall not interrupt or disturb classes at any time.
    6. Classes are limited in capacity and bookings are based on the “first come first served” principle at the time of booking.
    7. Only persons 17 years and older are allowed use the gym facility.
    8. Persons under 18 are permitted to use the fixed weight machines only. Exceptions may be made if an individual is shown appropriate and safe exercises by one of our qualified gym instructors.
    9. Please wipe down all machines and replace equipment after use.
    10. Members are not permitted to provide personal training services to other members.
    11. Members are responsible for their own belongings.
    12. No dumbbells are allowed on cardio equipment.
    13. Members are not allowed to reserve any equipment.
    14. You may not use the gymnasium whilst under the influence of alcohol or anticoagulant, beta-blockers, narcotics, tranquillisers or vasoconstrictors.
    15. Class timetables and instructors are subject to change from time to time.
    16. An instructor may, at any time, ask you to leave a class if you are jeopardising the safety or enjoyment of others.
    17. We reserve the right to limit you to participating in a maximum of one exercise class per day.
    18. Members are required to pick-up after themselves and discard trash and remove personal items.
    19. Use of chalk is not permitted.
    20. Other members must be allowed to “work in” between sets.

General

    1. Users shall not conduct themselves in a disorderly fashion, disturb or interrupt any other persons in their proper use of the Facility or interfere with the Management and staff in the proper execution of their duties.
    2. No person shall commit any nuisance on any part of the Facility.
    3. Users shall not use any indecent or offensive language or behave in an improper manner.
    4. Disorderly, rude or offensive behaviour may result in termination of membership. Any dispute will be taken up with the manager, whose decision will be final.
    5. Any alteration to facility equipment can only be made with permission from Management and then only under the understanding that all will be replaced or put it its original format by the user.
    6. It is the responsibility of parents or guardians of children under 17 years to supervise those children at all times while they are on the Facility premises, except during activities supervised by Facility staff.
    7. A minimum of 1 adult per 2 children is required.
    8. Children under the age of 17 are not allowed in the Facility after 7pm, except by prior arrangement between third party and management.
    9. All Facility property (such as towels) must remain within the Facility. Towels must be returned to reception upon exiting.
    10. No animals shall be permitted to any part of the Facility, save guide-dogs in service or in training.
    11. Users shall not, before or after using the Facility, loiter or remain without a reasonable excuse, on the premises or on UCD grounds.
    12. Smoking is not permitted in the Facility building or in any area within 50 meters of the Facility building.
    13. Any accidents or incidents shall be reported to the Facility duty manager immediately.
    14. Evacuation routes must be kept clear at all times. Emergency equipment must not be tampered with. In case of evacuation, evacuation signs and life guard instructions must be followed.
    15. The Company will not be responsible for any private property that may be damaged, lost or stolen on the premises.
    16. It is the users’ responsibility to take all relevant medical and professional advice to ensure their safety, to verify fitness and to confirm suitability for their use of the Facility. The Management and staff shall not be liable nor shall they accept responsibility for any injury, loss or damage howsoever sustained by any user, whether direct or indirect and including consequential losses arising out of any of the activities in the Facility or in any way whatsoever, which does not arise from any negligent act or omission of the management or employees.
    17. No food or drink is allowed in the gym, pool or spectators’ area, with the exception of water and sports drink.
    18. Users of the Facility shall not at any time carelessly or negligently break or improperly interfere with any of the equipment, furniture or chattels in the Facility. Members who wilfully or negligently cause damage to the facility or equipment will be held liable for the cost of repair.

Group rules

    1. The group organiser is fully responsible for the transport of the members of the group booking to and from the Facility.
    2. The group shall, upon entry to the Facility, register with reception before entering the changing facilities or booked areas. Registration will be restricted to 15 minutes in advance of the booked time.
    3. The group must vacate the booked area at the exact time stipulated in their contract.
    4. The group shall, while waiting on the premises, remain only in such portion of the premises as Management indicates.
    5. Children (under 18 years of age) must be supervised by a group nominated person in the changing village before and after the booked pool session.
    6. All groups must enter and exit the Facility and pool area in an orderly fashion.
    7. Group teacher/coaches shall make all participants aware of current pool water depth before entry into the water.
    8. At least one coach, teacher or designated adult must remain by the pool area during the booked lesson time.
    9. Group bookings shall observe the following teaching/coaching ratios:
Category Teaching/Coaching ratio
Non-Swimming and beginner swimmers 10:1 (10 swimmers : 1 teacher)
Improving swimmers (able to complete at least 10-15m unaided) 20:1
Mixed ability groups (improver and competent swimmers) 20:1
Competent swimmers (at least 50m unaided) 20:1
Competitive swimmers (training only) 30:1
Water-polo (training only) 20:1
Swimmers with disabilities (independently assessed) Ranging from 1:1 – 8:1
    Groups are not permitted to access Facility areas outside those areas booked for use.
  1. The use of tepidarium/spa/sauna area for members of group bookings over the age of 18 is at the discretion of Company management. Children under 18 years of age are not permitted in the tepidarium/spa/sauna area.
  2. All parents and other persons present shall use the spectator area provided. No person other than the nominated person, coach or teacher shall be permitted to be present on pool-deck during swimming bookings.
  3. If a need to cancel a booking arises on a once-off basis, the group must give 7 working days’ written notice by email requesting the cancelation. If 7 working days’ notice is given, the Company shall try to accommodate them with a new time or provide a refund. If the request is received less than 7 working days, prior, the group is liable for full payment.

All rules are subject to change by the Company. The non-enforcement of any of the Rules is not a waiver of the Rules and shall not prejudice the Company taking any subsequent action.

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