Official Documents (hard copies)


How to order Hard Copies of your Official Documents?

All current students and alumni of UCD can order hard copies of their documents online through SISWeb.

Your SISWeb remains active indefinitely after you leave UCD. Log in to www.ucd.ie/sisweb using your username and password.

Your username will be your 8 digit student number. (Your student number will begin with the year that you began your course here, eg. if you began in 2008 it would look like 08123456).

Your password will be your Date of Birth in the format (DDMMYY) unless you have changed it.

If you have forgotten your username or password you can contact the Student Desk (select SISWeb from the drop-down list)

Once logged in to SISWeb, follow the steps below to order your documents.

For current students: Navigate to the Registration, Fees and Assessment tab, followed by the My Official Documents section, where you will see an option for Request Hard Copy Documents.

For alumni: Navigate to the Academic Services tab, followed by the My Official Documents section, where you will see an option for Request Hard Copy Documents.

This is the most efficient way of ordering your documentation and will ensure swift processing and postal.

Frequently Asked Questions

I have a form that I need filled in and sent with my official documents
If you have a form that needs to be sent along with your official documents please follow these steps
  1. Order your documents via SISWeb as above and note in the comments section that you have a form that needs to accompany your documents
  2. Use our Student Desk Connector to send the form to us (Select I would like to submit documentation to the Student Desk from the drop-down list)
I need my documents sent to a third party (WES, International Universities etc.)
We are very familiar with the processes and requirements of the World Education Services and other Institutions. You can specify multiple addresses when ordering your documents through SISWeb and we will post them directly in a sealed University envelope

I need my documents sent in a sealed/stamped/secure envelope
You can specify this in the comments section when ordering your documents through SISWeb. All documents sent to other institutions and companies are, as standard, posted in a sealed, stamped University envelope

I don’t remember my Student Number or Password
We can send you your Student Number and/or Password. Simply contact us using the Student Desk Connector (Select SISWeb from the drop-down list)

I need a letter with additional information to what is available on my transcript
Please note your requirements in the comments section when ordering your documents through SISWeb

I need copies of my curriculum information/ module descriptors
You can access copies of these online through the Curriculum Archive. If the descriptors are not available for your Academic term, you can note this in the comments section of your order in SISWeb

How long will it take to process and post my documents?
We aim to process and post all official document requests within 3 working days

Can I collect my documents in person or have someone collect them for me?
You can specify who you would like to collect your documents in the comments section of your order in SISWeb. Please ensure that they bring an official ID when collecting your documents

What are the security features of my Official Documents?
All of the security features can be seen on our Document Security Information Page

Where can I get a copy of my original degree parchment?
If you need a duplicate copy or translation of your degree parchment (received at the conferring ceremony) you need to contact the NUI directly. Their contact details are included below

National University of Ireland
49 Merrion Square
Dublin 2
Ireland

Tel: +353 1 4392424
Email: certs@nui.ie
UCD treats the fraudulent duplication or amendment of its official documents as a serious offence. Any such action will be considered a breach of UCD Regulations and will trigger disciplinary procedures. Such matters may also constitute a criminal offence and, as such, are liable to be reported to An Garda Síochána.
If you have any questions, feel free to contact us or to call in to see us in the Tierney Building. We will be happy to help.