Welcome to UCD!

This guide is designed to introduce the key IT services available and help you get started using IT at UCD. Technology can help make study easier and save time. UCD IT Services would like to wish you every success on your journey and invite you to Discover IT at UCD!

Tip: Before you arrive on campus download the free UCD Mobile app as it has an interactive map of the campus to help you get around. You will also have news updates, access to your virtual learning environment, an events calendar, dining options and much more. Available for Apple and Android devices.

Don't forget to follow us on Twitter @ucditservices for the latest news and service announcements.

UCD Connect - your gateway to IT Services

UCD Connect provides access to Google Mail, Brightspace, Calendar/Timetable and Google Drive together with software applications and other services such as Office 365, your library account, online file storage, UCD noticeboard and news. Once you have wifi, UCD Connect is available 24/7 whether you're on or off campus.

 

UCD Connect portal

Your account at UCD

This is known as your Connect username and password and gives you access to a number of important services including your computer account, SISWeb for reports and personal information, your eLearning platform (Brightspace) and UCD Connect so you can study and stay organised wherever you are.  

Your user id is your CAO number. The password* is your date of birth.

(*if you have already created a SISWeb password, use that to log in).

You must change your password on your first login as your temporary password will expire. Use the Password Self Service tool in UCD Connect on the top right hand side of the menu (also available at https://www.ucd.ie/password) to set a new stronger password. 

Your email address and account will remain open for the duration of your academic career here in UCD.  Once you graduate, you will retain access to your email and associated Google applications including Google calendar and unlimited storage space through Google Drive.

Did you know at UCD you can access most online services on your mobile phone?

Read more about Your Account

 

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Email at UCD

UCD email is provided in partnership with Google and provides each student with a personalised email address for life. Your UCD Connect account integrates with Google Calendar, Google Drive and Google+, all of which can be synced to smart phones for easy access.

Check your UCD Connect email regularly as it is the official channel through which administration related information is communicated to students. You will receive regular updates about registration, fees and exams, a monthly student e-zine, information from your Students’ Union as well as academic information.

To access your account go to UCD Connect and click on the mail icon.

Read more about email

Wireless Services

Wireless access to the UCD network is available campus wide in all the main buildings and in the student residences.

There are two wireless networks you can avail of: UCD Wireless and eduroam (authenticated access).

Before connecting to the UCD wireless network on your laptop you will need to have the correct anti-virus and security software installed.

Check that your web browser options are not manually configured to use any other internet settings you may use elsewhere.

UCD Wireless eduroam

Virtual Learning at UCD

At UCD students have access to Brightspace, virtual learning environment to support their studies. This is where lecturers will post announcements, online content and notes and you can submit assignments and join discussion threads.

In the meantime please see our introductory video to Brightspace in the section below. Remember support is always available. You can drop into an IT Centre or contact the IT Helpdesk at 01 716 2700 or ithelpdesk@ucd.ie. For more information on Brightspace visit www.ucd.ie/futurevle     

 

Brightspace

The Brightspace Virtual Learning Environment (VLE) provides e-learning services to students and staff at UCD.

Brightspace allows lecturers to share module materials, post announcements for students, and run quizzes and surveys. Brightspace also includes a Virtual Classroom facility, discussion forums and various other module tools. Click here for a quick video tutorial of the Brightspace environment. You'll find more information about Brightspace at www.ucd.ie/futurevle.

Read more about Brightspace

Software & Hardware

IT Services offer a range of academic software that can be accessed in a number of different ways.

AppsAnywhere allows you - as a registered student - to access a selection of the most popular academic software (SPSS, MATLAB and many more) without having to install the applications. Access this service from your own device through the AppsAnywhere icon in UCD Connect using your UCD Connect username and password.

Software Downloads provides access to applications that are licensed for local installation (Microsoft Office, SAS). You can access this service in UCD Connect by clicking on the Software Download icon.

Some applications can also be installed on user devices and discounts are available.

Please also note information on our Supported operating systems.

Buying a new laptop? Have a look at our recommendations for buying a new laptop.

Read more about software

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IT Facilities plus Help & advice

IT support is available to all UCD staff and students. You can contact our IT Helpdesk at (01) 716 2700 or by emailing ithelpdesk@ucd.ie.  Alternatively, you can drop into one of our IT Centres located in the Daedalus and Health Sciences buildings.

IT Services have almost 500 open access PCs for staff and student usage across campus.

IT Facilities in UCD Helpdesk & IT Centres

Keep you and your devices safe online

Protect your Password

 

 

Change your temporary password on your first login to UCD Connect.

UCD Passwords should be Unique, Strong and Never Shared

Protect your Account

Never use your UCD email address for social or personal websites or apps

Protect your Device

Apply software updates when they are due and install Anti-Virus software

Enable remote find and lock features

Protect your Information

Beware of Phishing, Encrypt your files and Backup frequently

Protect your online identity

Check your privacy setting and remember 'whatever you put online stays online forever'

IT Security begins with you

Download Our Apps!

UCD Mobile

UCD Mobile is a free app which gives you really handy access to key online services.

Download this app before you arrive on campus - you can use the campus map feature to find your way around. If you have an iPhone - tap into use the 3D interactive view to find whatever building you are looking for. There's registration information on it, and you can look up library journals on the bus and check class notes and announcements. 

    ‌‌‌ucd mobile app        

Download UCD Mobile from Google Play or the App Store

 

 

 

Brightspace Pulse

Pulse is the mobile learning app offered by Brightspace available on IOS and Android devices.  It is a mobile app that helps students keep track of important updates. It brings news, deadlines, and grades together in one place so you can spend less time organizing and more time learning.

Available to download from Google Play and Apple AppStore.