New UCD Connect Account activation process for Sponsored Visitors

Thu, 31 January 19


Sponsored Connect IT accounts are set up to facilitate people who require access to IT systems on behalf of schools & units, who are not students or employees of the university.

UCD IT Services have changed the way we distribute UCD Connect accounts for new Sponsored visitors requiring access to IT systems.  
From January 2019, all new Sponsored visitors that require IT access (as per head of school/unit request) will be able to self-activate the creation of their own UCD Connect account.  They will be guided through the process on screen which includes setting a strong password, reviewing personal details and accepting the Acceptable Usage Policy.

As part of this change, the request for a new Sponsored Connect IT account is submitted through a form by the requesting school/unit.  This form captures all the details we need to complete the request.

Step by step guidance on completing the process can be found on our account activation webpage.

These changes are being made to further enhance and streamline the customer experience so that new Sponsored visitors can activate their new account and password without the need to contact our IT Helpdesk.  It also ensures that new accounts are created with passwords adhering to the UCD Password Protection Policy.