IT Services offering live exam support
Tue, 5 May 20
Live Exam Support will be available during the scheduled examination period, 5 May - 22 May. This support is available for faculty who have a live exam occurring at the time, the link is available to faculty in Brightspace (announcement).
- The support team will do their best to support you and endeavour to resolve issues that may arise but we may not be able to fix all problems.
- All other Brightspace queries should be directed to ITHelpdesk@ucd.ie in order that the live support channel can be prioritised for colleagues overseeing live exams.
- Pre-Exam Brightspace checklists for Quizzes and Assignments have been created to assist faculty also.
- There are currently issues with the latest version of Safari, it is advisable for everyone to use the latest version of Chrome or Firefox when using Brightspace.