Multi-factor authentication rollout

Fri, 29 January 21


IT Services will be rolling out Multi-factor authentication (MFA) to UCD accounts over the coming months.  A full rollout schedule is available on the project website.

Passwords are increasingly easy to compromise. Multi-factor authentication adds a second layer of security, keeping your account secure even if your password is compromised. When using a smart device, you will be alerted right away (on your second factor) if someone is trying to log in as you. You may be familiar with similar systems already, for example when using online banking.

Two steps to log in securely:

1. Enter your username and password as usual on your main device (e.g. your work computer)

2. Verify your identity on the device you wish to use for MFA notifications (e.g. your smartphone)

IT Services recommends the Duo Mobile app as the simplest, easiest and most secure second factor method. The app is available from the app store on mobile devices (iOS, Android, Windows). Once configured the Duo Mobile app can work without WiFi and/or phone signal. You are probably most familiar with this type of second factor authentication from using online banking or other online transactions.

Other second factor options include:

  • Callback on mobile or landline phone
  • SMS text message
  • Hardware token - Charge applies (a hardware token is a physical electronic device that generates one-time passcodes for logging into a computer system or service)

IT Services will be in contact via email with every account holder in each College/Unit outlining the enrolment process. There will be a number of Zoom information webinars running to complement each rollout.

More information is available on the project website.