Just launched - New IT Support Hub

Wed, 7 July 21


IT Services are pleased to announce the launch of our new IT Support Hub on Wednesday, 7 July.
This self-service portal provides a new method of contacting our IT Helpdesk and accessing IT support. 

The IT Support Hub is available at https://www.ucd.ie/ithelp.

The portal enables you to contact us with your query or to log a new incident, review and communicate with us on your open incidents and request common services. It also provides a new searchable knowledge base where you can find answers to our most common queries, view instructional guides and learn about our services. To get the most out of the portal we recommend you log in using your UCD Connect account.

The IT Support Hub will replace the current ithelpdesk@ucd.ie email address, which will be phased out during July. If your issue is time sensitive you can still phone our IT Helpdesk on 01 716 2700.