Advice, Support & Consultancy
IT support is available to all UCD staff and students. You can contact our IT Helpdesk by phone: 01 716 2700 or go to the Get Help section at www.ucd.ie/ithelp. Alternatively, you can drop into one of our IT Centres. If you need IT advice on any system, eg are wondering what kind of device to purchase, you can avail of our consultancy services.
Helpdesk & IT Centres
Contact information for the UCD IT Services Helpdesk and IT centres.
Read MoreRecommendations for buying a new laptop
Here are some guidelines to consider when buying a new laptop.
Read MoreHow to dispose of an old computer, printer or electrical equipment
Information on disposing of an old computer, printer or electrical equipment.
Read MoreRemote working guide for staff
Information designed to help staff securely access the main IT services available at UCD while working remotely.
Read MoreRemote IT study guide for students
Information designed to help students securely access the main IT services available at UCD while studying remotely.
Read MorePhotographic Services
UCD IT Services photographer provides photographic services to the UCD community. The images are used to support teaching and learning, advertising, public relations, promotional activities and research.
Read MoreCloud Computing guidance
In order to ensure the best practice is consistently followed, IT Services have identified a number of core principles for engaging with cloud services that should be adhered to.
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