Advice, Support & Consultancy

IT support is available to all UCD staff and students. You can contact our IT Helpdesk by phone: 01 716 2700 or go to the Get Help section at www.ucd.ie/ithelp. Alternatively, you can drop into one of our IT Centres. If you need IT advice on any system, eg are wondering what kind of device to purchase, you can avail of our consultancy services.

Helpdesk & IT Centres

Contact information for the UCD IT Services Helpdesk and IT centres.

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PC Labs Locations

Details of where to find PC Labs Locations

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Recommendations for buying a new laptop

Here are some guidelines to consider when buying a new laptop.

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How to dispose of an old computer, printer or electrical equipment

Information on disposing of an old computer, printer or electrical equipment.

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Remote working guide for staff

Information designed to help staff securely access the main IT services available at UCD while working remotely.

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Remote IT study guide for students

Information designed to help students securely access the main IT services available at UCD while studying remotely.

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Photographic Services

UCD IT Services photographer provides photographic services to the UCD community. The images are used to support teaching and learning, advertising, public relations, promotional activities and research.

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Cloud Computing guidance

In order to ensure the best practice is consistently followed, IT Services have identified a number of core principles for engaging with cloud services that should be adhered to.

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