Supported Operating systems

 

Windows 10

IT Services have completed testing of Windows 10 Pro and can confirm its compatibility with a range of core IT systems including Novell, iPrint and Sophos AntiVirus.

All the major business systems have also been tested and have been found to work on Windows 10 using Internet Explorer 11. The one exception is some of the CORE HR back office functionality.

More important information on Windows 10 support is available here.

Windows 8 & 8.1 Pro

The Windows 8 Pro Operating System is supported on the University’s network. 

Windows 7 Pro

The Windows 7 Pro Operating System is fully supported on the University’s network  

Macintosh OS 

IT Services currently provides support for computers running the following versions of Apple macOS on the UCD network:

Sierra (10.12) and High Sierra (10.13)

Apple has ended support for earlier versions of macOS. This means that they no longer provide software security updates for these operating systems and continuing to run these unsupported operating systems represents a security risk to the UCD network and to your own data.

If your computer is running an earlier version of macOS then we encourage you to take action to ensure you continue to receive full support from us by upgrading your operating system. Information on how to upgrade, for free, to a more recent version of macOS can be found on the Apple website at www.apple.com/osx/how-to-upgrade.

Apple has released macOS Mojave (10.14) on 24th September. We request that staff and students using Mac desktops and laptops on the UCD network or wishing to access central IT services do not upgrade to macOS Mojave until we have completed the evaluation and testing process and have confirmed that there are no issues.

Linux/Unix

Limited NetWare/IPX support is possible under Linux, but is not supported by IT Services. All internet based services should be accessible (web, email and news). If you wish to run internet accessible services (web server, FTP server etc) you should register your machine and services with IT Services to allow incoming access to your server. Please check the Security pages for further details.

Printers

UCD IT Services recommends any of the Hewlett Packard range of LaserJet printers. However, some of the lower specification models are unsuitable for use on the University's network, for example:
HP Laserjet 1300
HP LaserJet 1022
HP Color LaserJet 2600n
Please check with your supplier to ensure the printer you choose is compatible with iPrint and your operating system.
Please note that if you want to set up your printer on the network, it must have an internal or external network card (for example a HP JetDirect).