Supported Operating systems

Windows 10

Windows 10 Pro is supported on the University’s network. It is compatible with a range of core IT systems including Novell, iPrint and Sophos AntiVirus.

All the major business systems work on Windows 10 using Internet Explorer 11. The one exception is some of the CORE HR back office functionality.

More important information on Windows 10 support is available here.

Windows 8 & 8.1 Pro

The Windows 8 Pro Operating System is supported on the University’s network. 

Windows 7 Pro

Microsoft is ending their support for The Windows 7 Pro Operating System on 14 January 2020. ITServices are recommending that any applicable pc’s are upgraded to Windows 10, further information is available here

Macintosh OS 

IT Services currently provides support for computers running the following versions of Apple macOS on the UCD network:

Sierra (10.12), High Sierra (10.13), and Mojave (10.14).

Apple has ended support for earlier versions of macOS. This means that they no longer provide software security updates for these operating systems and continuing to run these unsupported operating systems represents a security risk to the UCD network and to your own data.

If your computer is running an earlier version of macOS then we encourage you to take action to ensure you continue to receive full support from us by upgrading your operating system. Information on how to upgrade, for free, to a more recent version of macOS can be found on the Apple website at www.apple.com/osx/how-to-upgrade.

Apple are due to release Catalina (10.15) in Autumn 2019. We request that staff and students using Mac desktops and laptops on the UCD network or wishing to access central IT services do not upgrade to macOS Catalina until we have completed the evaluation and testing process and have confirmed that there are no issues.

Linux/Unix

Limited NetWare/IPX support is possible under Linux, but is not supported by IT Services. All internet based services should be accessible (web, email and news). If you wish to run internet accessible services (web server, FTP server etc) you should register your machine and services with IT Services to allow incoming access to your server. Please check the Security pages for further details.