Supported Operating systems

Windows 10

Windows 10 Pro is supported on the University‚Äôs network. It is compatible with a range of core IT systems including Novell, iPrint and Sophos AntiVirus.

All the major business systems work on Windows 10 using Internet Explorer 11. The one exception is some of the CORE HR back office functionality.

More important information on Windows 10 support is available here.

Macintosh OS 

IT Services currently provides support for computers running the following versions of Apple macOS on the UCD network:

Sierra (10.12), High Sierra (10.13), Mojave (10.14) and Catalina (10.15).

MacOS Big Sur

Sophos AntiVirus for MACs can be installed by UCD Staff on UCD owned machines and home machines. This version of Sophos AntiVirus requires Mac OS X, 10.11,10.12, 10.13, 10.14, 10.15, & MacOS 11 (Big Sur).

Please note that following the installation of Sophos AV it can take an hour for the Sophos software to complete the initial update, a restart of the device is also required.

Sophos may not appear in the Menu Bar on your Mac's desktop until the update process has completed.  

After the update process has completed, the version of Sophos will be 9.10.3

Apple has ended support for earlier versions of macOS. This means that they no longer provide software security updates for these operating systems and continuing to run these unsupported operating systems represents a security risk to the UCD network and to your own data.

If your computer is running an earlier version of macOS then we encourage you to take action to ensure you continue to receive full support from us by upgrading your operating system. Information on how to upgrade, for free, to a more recent version of macOS can be found on the Apple website at www.apple.com/osx/how-to-upgrade.

Linux/Unix

Limited NetWare/IPX support is possible under Linux, but is not supported by IT Services. All internet based services should be accessible (web, email and news). If you wish to run internet accessible services (web server, FTP server etc) you should register your machine and services with IT Services to allow incoming access to your server. Please check the Security pages for further details.