25Feb
JIRA emergency maintenance, Thursday 25 February, 15:30
There is an issue with ticketing in JIRA. In order to resolve this issue we will need to take the service offline.
Service Announcements
26Feb
Banner Essential Maintenance, Friday, 26 February, 23:00-16:00, Saturday, 27 February
Banner Essential Maintenance, Friday, 26 February, 23:00-16:00, Saturday, 27 February
27Feb
Essential InfoHub/SISWeb maintenance, Saturday, 27 February, 09:00-16:00
Essential InfoHub/SISWeb maintenance, Saturday, 27 February, 09:00-16:00
02Mar
Staff data cluster maintenance, Tuesday, 2 March, 17:00-19:00
Staff data cluster maintenance, Tuesday, 2 March, 17:00-19:00
02Mar
Essential maintenance of DNS/DHCP Services, Tuesday, 2 March, 17:00-18:00
Essential maintenance of DNS/DHCP Services, Tuesday, 2 March, 17:00-18:00
03Jan
ITCentre Daedalus closed until further notice, Monday 4 January 2021.
Please note that, due to the current Covid situation and the move to level 5 restrictions, the Daedalus IT Centre will remain closed until further notice. Deskside callouts are also temporarily suspended. Support is available from our IT Helpdesk, by phoning 716 2700 or by emailing ithelpdesk@ucd.ie Remote support sessions are available and can be arranged by contacting our IT Helpdesk.
06Jan
Email containing malware in circulation, Wednesday, 6 January
Email containing malware in circulation, Wednesday, 6 January
02Dec
Sophos is not compatible with macOS 11 Big Sur, Wednesday, 2 December
Sophos is not compatible with macOS 11 Big Sur, Wednesday, 2 December
23Sep
Delay in provisioning ESS access for Hourly paid claimant or new UCD employees, 23 September
Delay in provisioning ESS access for Hourly paid claimant or new UCD employees, 23 September
30Jul
Potential Legacy Risk from Malware Targeting QNAP NAS Devices, Friday, 30 July
Potential Legacy Risk from Malware Targeting QNAP NAS Devices, Friday, 30 July
22May
Covid-19 procedures for accessing the Data centres, 22 May
Covid-19 procedures for accessing the Data centres, 22 May
02Apr
Covid-19 IT Security alert - beware of scams, Thursday, 9 April
Covid-19 IT Security alert - beware of scams, Thursday, 9 April
30Oct
Spear Phishing
There is an ongoing threat of spear phishing emails impersonating senior members of staff details, e.g. Heads of College/Schools. These malicious emails are making requests from staff members, e.g. to transfer funds or other details. It is very important that staff remain vigilant and do not reply to suspicious emails.
15Sep
IT Services Weekly Maintenance Window - Every Tuesday between 17:00 & 19:00
IT Services Weekly Maintenance Window - Every Tuesday between 17:00 & 19:00