Conflict Resolution

Dignity and Respect Contact Persons

A Panel of Dignity and Respect Contact Persons (Contact Persons hereafter) exists in UCD. These are fully trained Faculty and staff members from across the University who are appointed on a voluntary basis by the President under the Dignity and Respect Policy.

The Contact Person acts as a ‘listening ear’ and provides non-directive and non-judgemental support and information to employees and students experiencing difficulties of a bullying, harassment and/or sexual harassment nature, on a strictly confidential basis. They will provide information on the range of informal options and supports available and they will also explain the formal procedures.

 

Mediation (Alternative Dispute Resolution) in UCD

Mediation is a framework for resolving conflict in an informal manner which is impartial and objective and aims to resolve conflict at the earliest opportunity. Mediation can be used at any stage in a dispute but is often most effective if used early on in the dispute. The mediator does not tell the parties what to do but rather acts as a facilitator to the process.

For details of how to avail of the above services please visit

https://www.ucd.ie/equality/support/dignityrespect/. Details of how to make a formal complaint are also available at this website.