Professional Diploma in Artificial Intelligence for Business
Discover the transformative role that Artificial Intelligence is playing in organisations and society today and learn how this technology connects to practical business needs. You’ll learn about the implications of AI from a strategic, tactical, and operational perspective and gain insights on how to integrate AI technology in a way that blends seamlessly with your organisation’s people and processes. This course is suitable for all levels of experience and does not require technical skills like coding.
Why UCD Professional Academy?
- Valuable, trusted qualification
- Industry expert lecturers
- Flexible live online learning

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Course Information for Artificial Intelligence for business
€1,500Secure your place with a 5% deposit and pay the rest in instalments. Flexible payment options available.
Enrol now with a 5% deposit Download brochureShowing dates for: May - Sep 2022
Starts 18 May - Ends 03 Aug 2022
Part-time
Live online lectures with an industry expert
12 weeks: One 3 hour lecture per week
Wednesdays, 6.30 pm - 9.30 pm
Starts 20 Sep - Ends 06 Dec 2022
Part-time
Live online lectures with an industry expert
12 weeks: One 3 hour lecture per week
Tuesdays, 6.30 pm - 9.30 pm
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Professional Diploma in Artificial Intelligence course content and learning outcomes
85% of Artificial Intelligence projects fail. This course will help you to become the business use-case expert in implementing AI tools within your organisation.
What will I learn about Artificial Intelligence?

Understand what AI is in practical terms, learning about the different applications and technologies across diverse industries, geographies, and functions in organisations of all sizes. Using many real-world examples and demonstrations, you will examine the opportunities, challenges, and implications of AI, in the context of business.
This practical, interactive course features case studies, discussions, and debates.
Or browse our wide range of expert-led online courses and grow your career potential today.

Artificial Intelligence Course Modules:
Introduction To Artificial Intelligence
Introduction To Artificial Intelligence
Explore the history, myths, capabilities, and commoditisation of AI.
- History of AI
- Myths and capabilities of AI
- Commoditisation of AI
- Review of key terminology
Digital Transformation
Digital Transformation
Discover how organisations are achieving significantly greater performance through the digital transformation of their processes. Digital transformation has four domains - tech, data, process, and change management.
- The domains of digital transformation
- Streamlining processes
- Change management and integration
Process Automation Technology
Process Automation Technology
Discover the opportunities, challenges, and implications of AI-powered process automation systems. Look at the application of robotic process automation (RPA) across industries, geographies, and functions.
- Application of RPA
- Decreasing cost bases
- Increasing profitability
- Strategic implications
Cognitive Insight Technology
Cognitive Insight Technology
Explore the opportunities, challenges, and implications of machine learning systems. Discover how machine learning is used in different industries, geographies, and functions.
- Capabilities of machine learning systems
- Using machine learning
- Policy considerations
- Strategic threats, opportunities, and applications
Cognitive Engagement Technology
Cognitive Engagement Technology
Learn how natural language processing is used in different industries, geographies, and functions.
- Natural language processing systems
- Opportunities and threats
- Policy considerations
Industry Developments
Industry Developments
With the use of case studies, learn about how Artificial Intelligence is implemented in organisations across different industries, geographies, and functions. Discover best practices from the applications of Artificial Intelligence in different contexts.
- Artificial Intelligence across industries
- Challenges, Trends, and Implications
- Innovations in Ireland
Capability Strategy
Capability Strategy
Learn about the key capabilities that organisations need to build to harness the benefits of Artificial Intelligence, and develop a strategically focused, vision-led approach.
- Business capabilities
- Technical Capabilities
- Scaling business processes
- Building compliance by design
- Managing risk
- Governance implications
- Change management concerns
Strategy and Implementation
Strategy and Implementation
Develop the knowledge and perspective required to implement Artificial Intelligence and build competitive advantage. Discover how to evaluate organisational capability in areas such as technical skills, technology know-how, integration with cloud projects, employee/vendor decisions, and PM responsibilities.
- AI Maturity
- Creating an AI journey
- Building competitive advantage
- Joining the dots
The People-Process-Technology Balance
The People-Process-Technology Balance
Learn about the importance of the People-Process-Technology balance in implementing Artificial Intelligence.
- The People-Process-Technology Framework
- Strategic Implications for Artificial Intelligence Implementation
Societal and Legal Implications of Artificial Intelligence
Societal and Legal Implications of Artificial Intelligence
Understand the societal and legal implications of Artificial Intelligence.
- Society and AI
- Legal Aspects
- Data protection implications - particularly GDPR
- Regulatory Frameworks both at an Irish State and EU level
Ethical Dimensions of Artificial Intelligence
Ethical Dimensions of Artificial Intelligence
Examine the ethical dimensions of Artificial Intelligence.
- Bias and AI
- Morality and Responsibility in the AI era
- The importance of building strong governance capabilities
The Workforce Of the Future
The Workforce Of the Future
Discover how Artificial Intelligence will influence the development of human capital in the workforce of the future. Examine your own organisational challenges and opportunities.
- Human capital value in the age of AI
- Characteristics of the future workforce
- Implications for white-collar work
- Workforce empowerment
- Scaling employees and preventing job destruction
- Challenges and opportunities in your own professional context

Industry-focused courses recognised by top companies worldwide
We offer ambitious professionals the opportunity to stay competitive and relevant in the changing workplace. Our courses are developed and delivered by experienced industry experts via an easy-to-use online study environment. This facilitates student-teacher interaction with live lectures delivered straight to your computer. Our friendly Student Services team is on hand to help.
98 of our students say they would take another course with us

Now includes exclusive access to thousands of journals, articles and papers. Free of charge.
Students taking part in this course will now have access to the EBSCO Online Library, free of charge, for the full duration of the course. Here you can browse thousands of books, relevant journal articles and other reliable academic and commercial texts like the Harvard Business Review, Bloomberg Businessweek and Forbes Magazine, to supplement your learning and assignments.
96 of our alumni would recommend us to friends and family
Have questions about the Professional Diploma in Artificial Intelligence?
Find out how this industry-focused course will give you the job-ready skills and knowledge to advance your career.
Is this course right for me?
You do not need any specific qualifications to take this course, but a general understanding of how organisations operate would be useful. The course is taught with no assumption of prior knowledge and does not teach technical skills like coding.
You should be curious about AI and the opportunities and challenges it presents. The course is suitable for professionals working at all levels of an organisation, across all industries including financial services, healthcare and retail. It is highly interactive, with case studies, videos, debates, and idea-sharing.
How will this course help with my career?
This course is ideal for any professional who wants to be able to make informed and effective decisions about the opportunities and challenges presented by Artificial Intelligence. You’ll become a business use case expert in the field of implementation of Artificial Intelligence. For those who wish to take on a leadership role in driving implementation in their workplace, or even just to understand how AI will transform the nature of their work, this course will guide you in understanding both the theory and the real practical capabilities and implications of Artificial Intelligence.
What is the online learning experience like?
Our online experience is designed to be just as interactive, supportive, and inspiring as the UCD Professional Academy campus experience.
Online courses can be accessed from any computer or laptop with an internet connection.
Live lectures are delivered using Zoom. During these lectures, your teachers will use technology interactively to ensure an engaging learning experience. When appropriate, students will be encouraged to activate their microphones so that they can ask questions and communicate with other students.
What is the student experience like?
Student care is a high priority at UCD Professional Academy, which is why our Student Services team is on hand to support you throughout your time with us. They will respond to any queries you have, help you with any technical issues, and facilitate your learning experience at every point. All students are given access to our Student Portal, where you can see your timetable, access all your study materials, and manage your account.
How is this course assessed?
This course is assessed through a case study (40%) and a final report (60%).
The case study, submitted at week 8 of the course, will explore how AI is transforming an industry to achieve high performance. The report will explore and appraise the opportunities, challenges, and implications of potentially introducing or expanding the use of AI in your organisation or an organisation of your choice. It should be around 3,000 words (that’s about 5 pages of a standard Word document).
What are the benefits of a Professional Diploma?
A Professional Diploma is a relatively short, practical course that gives learners up-to-date skills in a professional area. They are suitable for learners wishing to advance their professional skills and career prospects rather than their academic credentials.
With their tight focus and duration, these diplomas are stand-alone qualifications and not referenced to NFQ levels or university degree/diploma courses. They are not generally accepted for transfer credit onto academic courses but are widely recognised and valued by employers.
How do I get my Diploma?
Your UCD Professional Academy Diploma will be issued electronically on a secure platform, with a link that you can share with employers and others wishing to verify your credentials. You can also add this qualification to your LinkedIn profile.
This Professional Diploma is not on the National Framework of Qualifications as a credit-bearing course. This is not unusual for professional courses of this nature, where the need is for fresh and actionable skills immediately applicable in the workplace.
What payment options are available?
For part-time courses we have the below payment options:
Full payment before the start of the course
10% deposit to secure the student's place and paying the remaining balance in instalments before the start of the course
45-45 payment option (students will be required to pay 45% before the start of the course, with the remaining balance due within 30 days of the course commencing)
Please note that standard terms and conditions apply, which you can review here: https://www.ucd.ie/professionalacademy/terms-and-conditions/
Pricing
Professional Diploma in Artificial Intelligence for Business
Gain a critical understanding of AI so that you can advocate and influence the adoption of it in your organisation.