Professional Diploma in Effective Business Communication

This course is for those interested in human behaviour and learning the tools of communication. Aiming to provide an engaging and collaborative learning environment, it blends theory and practice, individual reflection, and group discussion. Some professional understanding and experience of the course themes is recommended. In addition to the live online lectures, it is expected that you will also put in two hours per week in self-study plus additional time keeping a learning journal and preparing your final presentation.

Anyone can benefit from improved communication skills, no matter their role, level, or industry. Proving your communication abilities can help you progress in your career. But with increased responsibility, communication ‘blind spots’ can become apparent. By proactively developing your understanding and skills in this area, you can help reduce the gap between your intentions and your outcomes. You will be more confident, more effective in leadership roles, better able to diffuse conflict, and more impactful for your organisation.

Our online experience is designed to be just as interactive, supportive, and inspiring as the UCD Professional Academy campus experience.

Online courses can be accessed from any computer or laptop with an internet connection.

Live lectures are delivered using Zoom. During these lectures, your teachers will use technology interactively to ensure an engaging learning experience. When appropriate, students will be encouraged to activate their microphones so that they can ask questions and communicate with other students.

Student care is a high priority at UCD Professional Academy, which is why our Student Services team is on hand to support you throughout your time with us. They will respond to any queries you have, help you with any technical issues, and facilitate your learning experience at every point. All students are given access to our Student Portal, where you can see your timetable, access all your study materials, and manage your account.

This course is assessed through an action learning journal (40%) and a presentation skills demonstration (60%).

The journal consists of worksheets completed each week, referencing the content and ideas covered during the sessions. The final length should not exceed 3,500 words. The presentation (five minutes long with a maximum of eight slides, plus a two-minute Q&A) can be on a topic of your choice that relates directly to a subject covered during the course.

UCD Professional Academy diplomas and awards are designed to give your career an advantage. Developed in conjunction with industry thought leaders and academic specialists our courses teach practical, applied skills to support you to achieve your career and business goals.  Professional Diplomas are suitable for career minded learners wishing to advance their professional skills and prospects rather than their academic credentials.

The Professional Academy in an independent wholly owned part of UCD designed to address the need for skills development in the workforce. Courses tend to be short, designed and delivered by industry practitioners, and are not part of nor do they lead to a traditional University award such as a degree or a masters.  They are widely accepted by employers and many students are sponsored to study by their organisation.

For full details of UCD Professional Academy’s Awards & Governance please visit https://www.ucd.ie/professionalacademy/governance/

Your UCD Professional Academy Diploma will be issued electronically on a secure platform, with a link that you can share with employers and others wishing to verify your credentials. You can also add this qualification to your LinkedIn profile.

A place on any of our programmes can be secured with a 10% deposit.

For full-time (boot camp) programmes, the balance must be paid in full before course commencement.

For part-time programmes students will be required to pay 45% of the fees before the start of the course, with the remaining balance due within 30 days of the course commencing.

Please note that standard terms and conditions apply, which you can review here: https://www.ucd.ie/professionalacademy/terms-and-conditions/