Professional Diploma in eCommerce

Live Online LearningNext Course Starts Jan 18thfrom €1,350

eCommerce has landed firmly at the centre of the modern retail experience, and buying patterns are going to rely heavily on eCommerce for years to come. Take the next step in your career with a Professional Course in eCommerce and learn sought-after eCommerce skills.

Why UCD Professional Academy?

  • Valuable, trusted qualification
  • Industry expert lecturers
  • Flexible live online learning

Hurry! Black Friday 10% off. Enrol before 30th November. Download the brochure now to reveal your discount code.

Course Information for eCommerce

€1,350 €1500 Save €150

Secure your place with a 10% deposit and pay the rest in instalments. Flexible payment options available.

Enrol now with a 10% deposit Download brochure

Showing dates for: Jan - Mar 2022

Starts 18 Jan - Ends 22 Mar 2022

Part-time

Course Type

Live online lectures with an industry expert

Duration

10 weeks: One 3 hour lecture per week

Timetable

Tuesdays, 6.30pm - 9.30pm

Starts 24 Mar - Ends 26 May 2022

Part-time

Course Type

Live online lectures with an industry expert

Duration

10 weeks: One 3 hour lecture per week

Timetable

Thursdays, 6.30pm - 9.30pm

We've trained the employees of...

What our alumni say about our eCommerce course

Studying for a Professional Diploma in eCommerce was a great learning experience. The lecturer was well informed and gave a coherent and interactive class each week. I would recommend this course in particular to businesses looking to develop their online presence with minimal eCommerce knowledge, this is the place to start.

Ben Fletcher


Technical Office Engineer, John Fletcher Limited Electrical & Mechanical Engineers

I had a good time doing something that I wanted to do for a long time, which is learning about eCommerce.

I really liked when our lecturer created teams and then put us into break-out rooms to solve a problem or to come out with an idea about a specific subject. I have shared my accomplishment on LinkedIn and recommended UCD Professional Academy.

Denis Chelaru


Ecommerce Specialist

I already had experience in eCommerce, and even so, the diploma taught me new things. It helped me understand how the market works in Ireland, through different case studies. The course gave me tools and a clear vision of the steps to follow to develop my start-up. There was a high level of detail, which shows a high quality professional diploma.

Paula Mino


Retail Planner

I found the eCommerce course to be an immensely worthwhile experience. I was entering into the course with many questions and very much a novice when it came to eCommerce. The content and delivery of the course was tailored such that those with more established levels of experience and knowledge could benefit just as much as those at the beginners.

Michael Webster


Business Manager, Glanbia Performance Nutrition

Taking part in this course was one of the best decisions in my life because I learnt a lot about the topic, which I can implement in my career in the coming years. The UCD Professional always has everything under control and they provide us useful materials during the course.

Ferran Marza Roca


Airbnb Resolutions Team, Telus International Ireland

Professional Diploma in eCommerce course content and learning outcomes

Explore this exciting, rapidly evolving area that uses both technical and creative skills. As an eCommerce professional, you will turn ideas into reality as you maximise sales opportunities with innovative tactics.

What will I learn about eCommerce?

image

On this practical, timely course, you will learn the essentials of selling online. Discover how to spot eCommerce opportunities and understand why some eCommerce strategies fail where others succeed. You will know how to choose between the different technologies available and make sales decisions based on data and insights. Learn how a good online infrastructure will help businesses to connect the dots between websites, mobile, social, and physical retail spaces.

Or browse our wide range of expert-led online courses and grow your career potential today.

image

eCommerce Course Modules:

Introduction To eCommerce & Digital Business

Introduction To eCommerce & Digital Business

The introduction sets the scene for eCommerce, exploring the landscape, and current trends.

Download Brochure
  • Understanding eCommerce
  • Leading examples of eCommerce
  • Defining successful eCommerce
  • Role of marketing in eCommerce
Download Brochure

Opportunity Analysis For eCommerce

Opportunity Analysis For eCommerce

Explore opportunities for eCommerce and digital marketplace analysis.

Download Brochure
  • Exploring opportunity for eCommerce
  • Digital marketplace analysis
Download Brochure

eCommerce Strategy

eCommerce Strategy

Develop strategies for eCommerce, fusing existing approaches to business, marketing (digital and traditional), and supply chain management.

Download Brochure
  • Developing strategies for eCommerce
  • 8 key questions to ask
Download Brochure

Understanding Your Ecommerce Consumer

Understanding Your Ecommerce Consumer

Understand how individuals, groups, and organisations select, buy, use, and dispose of goods, services, ideas, or experiences to satisfy their individual needs or wants.

Download Brochure
  • Consumer and buyer behaviour
  • How to assess your customers
  • How to target customers
Download Brochure

Digital Marketing Part 1

Digital Marketing Part 1

Discover the key elements of digital marketing and driving traffic to your eCommerce website.

Download Brochure
  • Website factors
  • Social media
  • Email marketing
Download Brochure

Digital Marketing Part 2

Digital Marketing Part 2

Look at the key elements of digital marketing and driving traffic to your eCommerce website.

Download Brochure
  • Search engine marketing
  • Digital advertising
  • Affiliate marketing
  • Marketing automation
Download Brochure

Other Factors To Consider In eCommerce

Other Factors To Consider In eCommerce

Learn what other elements should be considered for successful eCommerce, such as supply chain management and possible legal issues.

Download Brochure
  • Affiliate marketing
  • Marketing automation
  • Supply chain management
  • Legal considerations
Download Brochure

Customer Relationship Management Models

Customer Relationship Management Models

Discover how customers build and maintain a relationship with companies and brands via eCommerce.

Download Brochure
  • Customer acquisition
  • Customer retention
  • Customer development
Download Brochure

Customer Experience & User Experience

Customer Experience & User Experience

Learn tactics to turn ‘lookers into bookers’ and what key factors are involved.

Download Brochure
  • Maximising the customer experience
  • Aligning the user interface
Download Brochure

Choosing The Right Platform For Your eCommerce Products

Choosing The Right Platform For Your eCommerce Products

Discover the options open to eCommerce professionals when establishing a platform for success.

Download Brochure
  • Choosing a platform
  • Evaluating costs and sales potential
  • UX, CX, and automation tools
  • SEO potential of various platforms
Download Brochure

Have questions about the Professional Diploma in eCommerce?

Find out how this industry-focused course will give you the job-ready skills and knowledge to advance your career.

Download Brochure

Is this course right for me?

You do not need to have any prior eCommerce experience, as long as you have an interest in the subject matter. This course would be ideal for aspiring entrepreneurs with an innovative online business idea, or owners looking to restructure their existing businesses to take advantage of online channels.

You may be:

• Someone looking to kickstart a career in eCommerce

• A professional in a related area looking to expand their skillset

• A business owner or entrepreneur

• A recent graduate

How will this course help with my career?

eCommerce professionals are in high demand as businesses race to keep up with customer expectations. An eCommerce Manager in Ireland earns an average of €45,000, but this salary can be up to 41% higher in Dublin and many employers offer bonuses and/or commission. A Professional Diploma is the best way to show potential employers that you have the skills and experience to take their business online in a way that will have a lasting impact on their bottom line.

What is the online learning experience like?

Our online experience is designed to be just as interactive, supportive, and inspiring as the UCD Professional Academy campus experience.

Online courses can be accessed from any computer or laptop with an internet connection.

Live lectures are delivered using Zoom. During these lectures, your teachers will use technology interactively to ensure an engaging learning experience. When appropriate, students will be encouraged to activate their microphones so that they can ask questions and communicate with other students.

What is the student experience like?

Student care is a high priority at UCD Professional Academy, which is why our Student Services team is on hand to support you throughout your time with us. They will respond to any queries you have, help you with any technical issues, and facilitate your learning experience at every point. All students are given access to our Student Portal, where you can see your timetable, access all your study materials, and manage your account.

How is this course assessed?

If you are studying an online course, your assessment will also be submitted online.

This course is assessed through a written project in the form of an actionable eCommerce project for your business. You will have two weeks following the end of the course to complete and submit the final assignment. The written project is generally around 3,000 words (that’s about 5 pages of a standard Word document). You will also keep a Learning Log as you go through the course.

What are the benefits of a Professional Diploma?

UCD Professional Academy diplomas and awards are designed to give your career an advantage. Developed in conjunction with industry thought leaders and academic specialists our courses teach practical, applied skills to support you to achieve your career and business goals.  Professional Diplomas are suitable for career minded learners wishing to advance their professional skills and prospects rather than their academic credentials.

The Professional Academy in an independent wholly owned part of UCD designed to address the need for skills development in the workforce. Courses tend to be short, designed and delivered by industry practitioners, and are not part of nor do they lead to a traditional University award such as a degree or a masters.  They are widely accepted by employers and many students are sponsored to study by their organisation.

For full details of UCD Professional Academy’s Awards & Governance please visit https://www.ucd.ie/professionalacademy/governance/

How do I get my Diploma?

Your UCD Professional Academy Diploma will be issued electronically on a secure platform, with a link that you can share with employers and others wishing to verify your credentials. You can also add this qualification to your LinkedIn profile.

What payment options are available?

A place on any of our programmes can be secured with a 10% deposit.

For full-time (boot camp) programmes, the balance must be paid in full before course commencement.

For part-time programmes students will be required to pay 45% of the fees before the start of the course, with the remaining balance due within 30 days of the course commencing.

Please note that standard terms and conditions apply, which you can review here: https://www.ucd.ie/professionalacademy/terms-and-conditions/

Pricing

Professional Diploma in eCommerce

Get the skills and tools to gain a competitive advantage in this high-performance field that is booming around the world.

Course Price

€1,350 €1500 Enrol Now

Secure your place with a 10% deposit and pay the rest in instalments.

Download our brochure now to reveal your discount code.

Save 10%