Professional Diploma in Office Administration

Live Online LearningNext Course Starts Jan 18thfrom €1,350

Launch a career in administration by enroling in this Professional Course in Office Administration. Gain the skills and knowledge needed to keep offices running like clockwork. Demonstrate your ability to maximise efficiency and productivity in the office and deliver this central support role with confidence and reliability.

Why UCD Professional Academy?

  • Valuable, trusted qualification
  • Industry expert lecturers
  • Flexible live online learning

Hurry! Early Bird 10% off. Enrol before 30th November. Download the brochure now to reveal your discount code.

Course Information for Office Administration

€1,350 €1500 Save €150

Secure your place with a 10% deposit and pay the rest in instalments. Flexible payment options available.

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Showing dates for: Jan - Mar 2022

Starts 18 Jan - Ends 05 Apr 2022

Part-time

Course Type

Live online lectures with an industry expert

Duration

12 weeks: One 3 hour lecture per week

Timetable

Tuesdays, 6.30pm - 9.30pm

Starts 16 Feb - Ends 04 May 2022

Part-time

Course Type

Live online lectures with an industry expert

Duration

12 weeks: One 3 hour lecture per week

Timetable

Wednesdays, 6.30pm - 9.30pm

Starts 24 Mar - Ends 09 Jun 2022

Part-time

Course Type

Live online lectures with an industry expert

Duration

12 weeks: One 3 hour lecture per week

Timetable

Thursdays, 6.30pm - 9.30pm

We've trained the employees of...

What our alumni say about our Office Administration course

I felt that the Professional Diploma in Office Administration was a good introduction into the core components of the subject and I thoroughly enjoyed the content of the course. I found it a concise and enjoyable twelve week programme for additional adult learning.

Norah Mooney


Accounts Payable Specialist, Goshawk

The course was well paced, well supported and enjoyable. I really learned a lot with this course - I even got a new job! I found the course to be interesting and my lecturer was amazing! He was very helpful and encouraging to all of us in the course - I would definitely recommend the Professional Diploma in Office Management to others.

Megan Burns


Office Administrator

The Professional Diploma in Office Administration was a valuable experience, which provided me with further opportunities - I’ve changed jobs since completing the course!

Patricia Sadej


The Professional Diploma in Office Administration was thoroughly enjoyable, interactive & rewarding. I found the course content extremely applicable. I would implore anyone thinking about joining UCD Professional Academy to go for it. I couldn’t recommend the tutors enough for their encouragement and help. I hope to enrol for another course soon.

Brenda Monahan


The Professional Diploma in Office Administration course was a thoroughly enjoyable and educational experience. I found the workload to be well broken down and manageable between the weekly online classes. I worked in full time employment while completing the course and found I had more than enough time to complete coursework after working hours.

Paul Tuohy


Deputy Shop Manager

Professional Diploma in Office Administration course content and learning outcomes

Learn to run a productive, safe, and positive working environment for all. The rounded nature of this course makes it ideal for professionals working in any role that includes administration.

What will I learn about Office Administration?

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Office administrators handle a wide range of tasks and meet all kinds of needs in a timely manner. This course covers the broad range of skills an administrator needs to have in a busy, modern company. Learn about essential structures, procedures, and strategies for keeping teams well-organised. Gain insight into complying with legislative requirements, managing personal data, and selecting suppliers. Hone your interpersonal and communications skills as well as your ability to delegate tasks, motivate teams, and manage meetings.

Or browse our wide range of expert-led online courses and grow your career potential today.

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Office Administration Course Modules:

Supervisory Management

Supervisory Management

Learn to supervise a business unit - looking after your team’s wellbeing, including leave, and developing the general know-how that spans all functions of the organisation.

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  • Leave
  • TOIL
  • Travel
  • Expense and overtime claims
  • Attendance, and appraisals.
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Facilities Management

Facilities Management

Maintain an efficient and functioning working environment for all. This module looks at elements such as IT, physical infrastructure, sanitation, equipment, and security.

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  • Managing space and place
  • Delivering services
  • Integrating the organisation’s support infrastructure
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Health & Safety In The Workplace

Health & Safety In The Workplace

Know how to comply with regulations, ensuring employee welfare, mitigating risk, and embedding procedures for staff to flag issues.

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  • Health and safety
  • Laws and regulations
  • Keeping people safe and well
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Scheduling Yourself & Others

Scheduling Yourself & Others

Learn effective techniques for managing, sharing, and communicating calendars, schedules, events, and meetings. Know how to communicate timelines and deadlines.

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  • Time management
  • Tools and techniques
  • Effective communication
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Collaboration

Collaboration

Use IT and cloud-based platforms to share information and enable collaborative editing. Manage different levels of access to shared drives and back up data.

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  • Working in teams
  • Collaboration
  • IT
  • Cloud-based platforms
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Database Functions

Database Functions

Learn to use spreadsheet functionality to collate information. You will look at sorting, grouping, and illustrating data for reports to management and using spreadsheets to ensure accuracy and increase efficiency.

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  • Database functions
  • Collating information
  • V:HLOOKUP, charts, and pivot tables
  • Illustrating and presenting information
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Query Handling

Query Handling

Understand that the office administrator is the internal and external link in an organisation. Learn techniques for ensuring prompt turnaround on queries from frontline customer service and internal staff members.

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  • Tracking and follow-up of complaints
  • Feedback and suggestions
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Privacy & Data Protection

Privacy & Data Protection

Ensure compliance with General Data Protection Regulation (GDPR). Successfully embed protocols for gathering, handling, and deleting personal data. Learn to mitigate the risk of data breaches.

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  • Responsibilities of data controllers
  • Managing personal data
  • Data subject requests
  • Managing data breach
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Procurement

Procurement

Unpack the complex elements of procurement such as searching for value, agreeing on requirements and also the administration of purchase orders, invoice reconciliation, budgets, and in-house purchasing processes.

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  • Checking requirements
  • Comparing quotations
  • Managing purchase orders and invoices
  • Budgetary and legislative constraints
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Organisation

Organisation

Master good organisation by structuring shared drives for maximum efficiency. Look at the storage of hard-copy documentation and the digitalisation of administrative processes.

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  • Establishing structure
  • Encouraging productivity and efficiency
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Business Communication Skills

Business Communication Skills

Learn how to communicate effectively in professional contexts. Understand that communicating ideas effectively allows people to add value through innovation, quality, delivery, and cost.

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  • Email, telephone, or in-person communication
  • Managing relationships
  • Influencing others
  • Working in teams
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Supporting Colleagues & Managers

Supporting Colleagues & Managers

Develop soft management skills - getting buy-in and enhancing collaboration, keeping teams informed and engaged, and recognising input. Learn to overcome obstacles and challenges while instilling a sense of teamwork.

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  • People skills
  • Social skills
  • Communication skills
  • Character and personality traits
  • Supporting colleagues and managers.
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Have questions about the Professional Diploma in Office Administration?

Find out how this industry-focused course will give you the job-ready skills and knowledge to advance your career.

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Is this course right for me?

You do not need to have any prior experience in office administration as this industry-focused course will provide an excellent introduction to this area.

You may be:

• Someone looking to apply for a role as an office manager or office administrator

• Someone in a role that includes some administrative tasks, such as a personal assistant, receptionist, or customer service assistant

• A manager or supervisor

• A business owner or entrepreneur

• A recent graduate

How will this course help with my career?

As you look to move forward in your career, you may be considering roles in office administration or with some administrative duties. As these are so essential to the smooth running of a business, a qualification proving you have the right blend of skills and knowledge in this area will be a great boost to your CV. An Office Manager in Ireland earns an average salary of €36,500 depending on experience.

There are also specialist roles such as Data Protection Officer, Compliance Officer, and Data Privacy Officer.

What is the online learning experience like?

Our online experience is designed to be just as interactive, supportive, and inspiring as the UCD Professional Academy campus experience.

Online courses can be accessed from any computer or laptop with an internet connection.

Live lectures are delivered using Zoom. During these lectures, your teachers will use technology interactively to ensure an engaging learning experience. When appropriate, students will be encouraged to activate their microphones so that they can ask questions and communicate with other students.

What is the student experience like?

Student care is a high priority at UCD Professional Academy, which is why our Student Services team is on hand to support you throughout your time with us. They will respond to any queries you have, help you with any technical issues, and facilitate your learning experience at every point. All students are given access to our Student Portal, where you can see your timetable, access all your study materials, and manage your account.

How is this course assessed?

If you are studying an online course, your assessment will also be submitted online.

The Professional Academy Diploma in Office Administration is assessed through a weekly learner log, which will be submitted at the end of the course.

What are the benefits of a Professional Diploma?

UCD Professional Academy diplomas and awards are designed to give your career an advantage. Developed in conjunction with industry thought leaders and academic specialists our courses teach practical, applied skills to support you to achieve your career and business goals.  Professional Diplomas are suitable for career minded learners wishing to advance their professional skills and prospects rather than their academic credentials.

The Professional Academy in an independent wholly owned part of UCD designed to address the need for skills development in the workforce. Courses tend to be short, designed and delivered by industry practitioners, and are not part of nor do they lead to a traditional University award such as a degree or a masters.  They are widely accepted by employers and many students are sponsored to study by their organisation.

For full details of UCD Professional Academy’s Awards & Governance please visit https://www.ucd.ie/professionalacademy/governance/

How do I get my Diploma?

Your UCD Professional Academy Diploma will be issued electronically on a secure platform, with a link that you can share with employers and others wishing to verify your credentials. You can also add this qualification to your LinkedIn profile.

What payment options are available?

A place on any of our programmes can be secured with a 10% deposit.

For full-time (boot camp) programmes, the balance must be paid in full before course commencement.

For part-time programmes students will be required to pay 45% of the fees before the start of the course, with the remaining balance due within 30 days of the course commencing.

Please note that standard terms and conditions apply, which you can review here: https://www.ucd.ie/professionalacademy/terms-and-conditions/

Pricing

Professional Diploma in Office Administration

Become an organisational superhero! Develop the skills to run efficient, productive offices and take the next step in your career.

Course Price

€1,350 €1500 Enrol Now

Secure your place with a 10% deposit and pay the rest in instalments.

Download our brochure now to reveal your discount code.

Save 10%