Professional Diploma in Performance Management

Live Online LearningNext Course Starts Feb 18th€1,500

Be the driver of success in your organisation as you navigate through the many challenges that can present when managing people and performance. Develop the knowledge and skills needed to implement and execute best practice behaviours and performance management frameworks.

Why UCD Professional Academy?

  • Valuable, trusted qualification
  • Industry expert lecturers
  • Flexible live online learning

Secure your place with a 5% deposit and continue your professional development.

Course Information

Choose a start date below

Part-time 18 Feb - 18 Mar 2021 Secure your place with a 5% deposit.
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Supported learning with live, online lectures


15 hours: Evening class: 3 hours per lesson, once a week for 5 weeks


Online evening course: 6.30pm - 9.30pm Thursday evenings

Course Type

Live online learning

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Course overview

Learning outcomes and course content

Demonstrate your capacity to effectively lead and motivate others with confidence. You will learn to bring together both formal and informal approaches and strategies to achieve your organisational goals.

What will I learn?


If you are going for a management role, this course is the ideal next step in your career development and will help you to step into management roles with ease and confidence. Learn the actionable tactics and processes that are used in performance management, such as objective setting, learning and development, performance ratings, appraisals, and feedback. Develop your interpersonal skills and learn the smart strategies and tactics that equip managers to handle the reality of managing groups of individuals.

Course Modules:

Understanding Motivation. Setting Goals & Defining Roles

Understanding Motivation. Setting Goals & Defining Roles

Gain an understanding of the various motivational drivers, how to define job roles, and practical frameworks for motivating and managing your team, including setting clear goals and objectives.

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  • What motivates you and others
  • Setting clear goals and objectives
  • Considerations when reviewing job roles
  • Skills vs. competencies
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Communicating Across Teams, Embedding A Quality Culture & 360° Feedback

Communicating Across Teams, Embedding A Quality Culture & 360° Feedback

Discover the basic principles of effective communication, strategies for embedding a quality culture, and an understanding of the 360-degree feedback assessment tool and its uses.

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  • Effective and authentic communication
  • Embedding a quality culture
  • How to work effectively
  • The 360-degree assessment tool
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Monitoring & Tracking Progress. Intervention Strategies & Removing Barriers

Monitoring & Tracking Progress. Intervention Strategies & Removing Barriers

Discover the various intervention strategies and tools to help you monitor and track performance.

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  • Understand the performance management cycle
  • Performance management tools and strategies
  • Barriers to managing performance
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Managing Underperformance & Acknowledging Success.

Managing Underperformance & Acknowledging Success.

Identify practical tools and strategies that will equip you to have those difficult performance conversations. You will learn best practice approaches to driving performance and identify new ways of acknowledging and celebrating success.

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  • Intervention to manage poor performance
  • Providing effective feedback
  • Preparing for a difficult meeting
  • Bullying and harassment
  • Dealing with workplace conflict
  • Celebrating success and small wins
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Approaches To Appraisals, Job Reviews & Planning For Recruitment

Approaches To Appraisals, Job Reviews & Planning For Recruitment

Learn the knowledge, strategies, and insights necessary for conducting effective performance appraisals, competency-based interviews, and planning for talent gaps.

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  • Conducting an effective performance appraisal
  • Conducting a job review
  • Competency-based interviewing techniques
  • Talent planning
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What Our Alumni Say

Studying for a Professional Diploma in Performance Management was a great way to expand my knowledge and learn about management techniques which can help my organisation continue to grow. The expert advice provided by the lecturer and learning from my classmates was extremely beneficial and created an environment where knowledge could be shared.

John Hyland

Managing Director, OTT Software Solutions

Have questions about this course?

Find out how this industry-focused course will give you the job-ready skills and knowledge to advance your career.

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Is this course right for me?

This course is suitable for anyone who is in, or applying for, a management role. This could be early to mid-career managers, or more senior managers looking to refresh their skills or bring in newer approaches to performance management.

You may be:

• A business owner or entrepreneur

• A manager or section head

• An HR professional

• Someone looking for promotion to a management role

How will this course help with my career?

Anyone in a managerial role, or aspiring to one, should be able to demonstrate their understanding of performance management processes and skills. By keeping up to date in this discipline, you will be able to improve the performance of your teams and drive business results. These are the kind of outcomes that will ensure you continue to progress in your career.

What is the online learning experience like?

Our online experience is designed to be just as interactive, supportive, and inspiring as the UCD Professional Academy campus experience.

Online courses can be accessed from any computer or laptop with an internet connection.

Live lectures are delivered using Zoom. During these lectures, your teachers will use technology interactively to ensure an engaging learning experience. When appropriate, students will be encouraged to activate their microphones so that they can ask questions and communicate with other students.

What is the student experience like?

Student care is a high priority at UCD Professional Academy, which is why our Student Services team is on hand to support you throughout your time with us. They will respond to any queries you have, help you with any technical issues, and facilitate your learning experience at every point. All students are given access to our Student Portal, where you can see your timetable, access all your study materials, and manage your account.

How is this course assessed?

If you are studying an online course, your assessment will also be submitted online.

This course is assessed through a written assignment – a case-study project – to be submitted after the end of the course. You will have two weeks following the end of the course to complete and submit the final assignment. The written project is generally around 3,000 words (that’s about 5 pages of a standard Word document). You will also keep a Learning Log as you move through the course.

What are the benefits of a Professional Diploma?

A Professional Diploma is a relatively short, practical course that gives learners up-to-date skills in a professional area. They are suitable for learners wishing to advance their professional skills and career prospects rather than their academic credentials.

With their tight focus and duration, these diplomas are stand-alone qualifications and not referenced to NFQ levels or university degree/diploma courses. They are not generally accepted for transfer credit onto academic courses but are widely recognised and valued by employers.

How do I get my Diploma?

Your UCD Professional Academy Diploma will be issued electronically on a secure platform, with a link that you can share with employers and others wishing to verify your credentials. You can also add this qualification to your LinkedIn profile.

This Professional Diploma is not on the National Framework of Qualifications as a credit-bearing course. This is not unusual for professional courses of this nature, where the need is for fresh and actionable skills immediately applicable in the workplace.

What payment options are available?

A place on any of our programmes can be secured with a 5% deposit.

For full-time (bootcamp) programmes, the balance must be paid in full before course commencement.

For part-time programmes students will be required to pay 50% of the fees before the start of the course, with the remaining balance due within 30 days of the course commencing.

Please note that standard terms and conditions apply, which you can review here:


Professional Diploma in Performance Management

Drive organisational performance and become a manager that both gets results and leaves a lasting impression on peers and colleagues.

Course Price

€1,500 Enrol Now

Secure your place with a 5% deposit and pay the rest in instalments