Support and Training
UCD Registry provides support and training in the use of common tools such as Banner and InfoHub in relation to our key businesses.
Updated 10/03/2023
There are a number of IT Systems available to staff.
The main ones are listed here: How to get access to UCD IT Systems (downloads as a pdf)
For general InfoHub access, contact eag.support@ucd.ie
Access to certain InfoHub Services is managed by UCD Registry.
For access to:
- InfoHub Tasks (Delegated Authority), email student.records@ucd.ie
- Student Decisions - Online Withdrawal and Leave of Absence, email student.records@ucd.ie
- UView (Student Enquiry), email systems.data@ucd.ie
- Student View of Online Registration (Student Web Registration), email systems.data@ucd.ie
Make sure to request access to the UCD Staff Virtual Private Network. This VPN allows you to access key University systems while off-campus.
You will also need to use Multi-Factor Authentication (MFA) for all staff services accessed using the UCD Single Sign On (SSO) service e.g. GMail, Core, ESS. Duo is the MFA solution for UCD.
UCD provides online Data Privacy and Security training for faculty and staff.
Banner® by Ellucian is UCD's student information system. Information recorded includes registration details, fee information, assessment results and conferral details. Information moves between Banner and other systems e.g. Curriculum Management System, Grade Entry Facility and Online Registration.
Getting set up:
- Request access to Banner
- Principles of using Banner, InfoHub and SISWeb
- IT Security
- Update Language Preferences for Chrome
- Request Banner training
Here are some useful guides to help you become familiar with Banner:
- Welcome to Banner 9 - video by Ellucian (opens in YouTube)
- Navigating the Banner Landing Page and Keyboard Shortcuts - video by Ellucian (opens in YouTube)
- Navigating a Banner Page - video by Ellucian (opens in YouTube)
- How to log into Banner
- Banner - frequently used keyboard shortcuts and form icons
- Useful Banner Forms
- Where to find UCD Student Information in Banner and InfoHub
How-to Guides for Banner Screens (and related InfoHub screens)
- Using SFAREGS (Manual Registration) in Banner
- Using SFASTCA (Registration Audit) in Banner
- Using SOAIDEN (Person Search) in Banner
- Using SPACMNT (Comments Screen) in Banner
- Using SSASECQ (searching for CRNs) in Banner
- Using SSASECT (checking CRN information) in Banner
- Using SGAADVR (Multiple Advisors) in Banner
- Using TSICSRV (checking student fee information) in Banner
- How to find CRN and Timetabling Information
- Update a stage for a module via InfoHub
Using SFAREGS (Manual Registration in Banner) - Video Guide:
The Curriculum Management System (CMS) provides a means for faculty and staff in Schools and Colleges to record and amend information associated majors/programmes and module descriptors during specified timelines.
The Curriculum Team in UCD Registry provides support and training for the Curriculum Management System.
How do I get access to the grade entry facility?
You can access it through ‘My Module Grades’ in InfoHub. All current module coordinators will have access to the facility automatically based on the information submitted at the module descriptor stage. If you have any issues with access please contact grading.support@ucd.ie
Where will I find additional resources?
The Grade Entry guidebook is available on the Assessment website.
Short videos detailing each process are also available on the Assessment website.
InfoHub provides access to services and reporting that support key businesses such as curriculum management, registration and assessment.
It is accessed via UCD Connect using your Connect Username and Password. Contact eag.support@ucd.ie for general access and support.
Access to certain InfoHub Services is managed by UCD Registry.
For access to:
- InfoHub Tasks (Delegated Authority), email student.records@ucd.ie
- Student Decisions - Online Withdrawal and Leave of Absence, email student.records@ucd.ie
- UView (Student Enquiry), email systems.data@ucd.ie
- Student View of Online Registration (Student Web Registration), email systems.data@ucd.ie
How-to guides for relevant InfoHub Services/Reporting
Module Access Management User Guide
How to use UView - Student Enquiry in InfoHub
Update a stage for a module via InfoHub
How to use Student Web Registration (InfoHub)
Where to find UCD Student Information in Banner and InfoHub
How to run Degree Compliance in InfoHub
Programme verification is a process that is carried out annually by staff in College and School Offices to ensure that registration works for students. Each area is provided with test students, supporting documentation and access to a test system. Any issues encountered are logged in JIRA (an issue tracking software). Find out more on the Programme Verification web page.
UniShare is a Customer Relationship Management (CRM) tool for recording interactions with students, prospective students and staff. It is used by staff in College and School Offices, Student Advisers, UCD Registry, UCD Library and Access & Lifelong Learning.
Read more about how UniShare is used.
Check out the UniShare User Guides.
How-to Guides
UCD Staff/Faculty have access to a wide range of reports to support their key businesses. Access is usually given based on your role within the University.
Updated 27/01/22
InfoView (Business Objects) was decommissioned at the end of December 2021. Below is a list of commonly used InfoView reports and where to find that information now.
InfoView Report | New Report Location | Purpose of Report |
Date that InfoView Report was decommissioned |
---|---|---|---|
GBK025 Class Ranking InfoView Report |
Programme and Major Scholarship & Award GPA Listing Reports in InfoHub>Students>Assessment & Grading (Opens InfoHub screen) |
Check Scholarship & Award GPA information for Programmes and/or Majors. Shows Complete and Incomplete Stage GPA information (including credits) | 01 December 2021 |
Degree Audit Reports SYS002, SYS003, SYS004 |
InfoHub>Students>Assessment & Grading>Student Degree Audit Report (Opens InfoHub screen)
|
Review a student's academic record for their degree | 15 October 2021 |
SIS132 - Student List by Concentration |
InfoHub - Students > Registration & Class List >Concentration Class List (Opens InfoHub screen) |
Get a list of students in each concentration in a particular School | 07 October 2021 |
ISD001 Fees Report by Student
|
TSCISRV - Banner Form Quick Guide: Using TSICSRV (checking student fee information) in Banner |
Shows fee summary information for a given student for all their academic terms. | 20 September 2021 |
SIS104 - Students Registered to Two Modules |
InfoHub - Students Registered to Two Modules (Opens InfoHub screen) |
Check the number of students who are registered to two selected modules. Useful for managing timetable clashes. | 19 July 2021 |
SIS105 - Students with Module Registration Incomplete. |
InfoHub - School Class List Report (Opens InfoHub screen) Use the Students with Incomplete Module Registration button at the top of the report |
Check for students who still need to register to some element of their module | 05 July 2021 |
ASCM001 Module Capacity Management Report |
InfoHub - Module Places by Term Report (Opens InfoHub screen) Use the Data Per Offering (CRN) button at the top of the report |
Check the total number of places in a particular CRN as well as how many are taken and how many are available | 24 June 2021 |
SIS137 - CRNs attached to modules |
InfoHub>Students>Curriculum & Timetables>Module CRNs by Academic Year & School (Opens InfoHub screen) |
View gradable CRNs against modules in your school |
08 February 2021 |
CMS001P - Module Details by Programme |
InfoHub>Students> Select/search for a Major and click to view; select 'Search Module Descriptor sections' |
View assessment, remediation and requirements/prior learning for a Major and Stage. | 14 December 2021 |
CMS001S - Module Details by School |
InfoHub>Students>Curriculum, Module Capacity & Timetables>Curriculum Management School Module Summary (Opens InfoHub screen) Click on: View by Subject & Level>Search Module Descriptor Sections |
View module descriptor sections by School. | 29 November 2021 |
CMS007 - Module Derogations |
InfoHub>Students>Curriculum & Timetables>Derogation Reporting (Opens InfoHub screen) |
View details of Programmes/Majors/Modules with derogations | 27 October 2021 |
CMS011 - Module Descriptions by School | As per CMS01S above | As per CMS01S above | As per CMS01S above |
CMS012 - Module Descriptions by Programme |
InfoHub>Students>Curriculum, Module Capacity & Timetables>Structures Reporting>Structures by Major (Opens an InfoHub screen) Go to a particular Major, select Click to View and then select Combined PDF |
View module descriptor reports by major and stage | 09 November 2021 |
CMS013 - Major Derogations |
InfoHub>Students>Curriculum & Timetables>Derogation Reporting (Opens InfoHub screen) |
View details of Programmes/Majors/Modules with derogations | 27 October 2021 |
CMS014 - Programme Derogations |
InfoHub>Students>Curriculum & Timetables>Derogation Reporting (Opens InfoHub screen) |
View details of Programmes/Majors/Modules with derogations | 27 October 2021 |
CMS015 - Module Resit Remediation |
As per CMS01S above |
As per CMS01S above | As per CMS01S above |