Support and Training
UCD Registry provides support and training in the use of common tools such as Banner and InfoHub in relation to our key businesses.
There are a number of IT Systems available to staff.
The main ones are listed here: How to get access to UCD IT Systems (downloads as a pdf)
Make sure to request access to the UCD Staff Virtual Private Network. This VPN allows you to access key University systems while off-campus.
Banner® by Ellucian is UCD's student information system. Information recorded includes registration details, fee information, assessment results and conferral details. Information moves between Banner and other systems e.g. Curriculum Management System, Grade Entry Facility and Online Registration.
Getting set up:
- Request access to Banner
- Principles of using Banner, InfoHub, SISWeb and InfoView
- IT Security
- Update Language Preferences for Chrome
- Request Banner training
Here are some useful guides to help you become familiar with Banner:
- Welcome to Banner 9 - video by Ellucian
- Quick guide to using Banner 9 - video by Ellucian
- Introduction to Banner 9 training - slides from presentation
- How to log into Banner
- Banner - frequently used keyboard shortcuts and form icons
- Useful Banner Forms
- Where to find UCD Student Information in Banner and InfoHub
How-to Guides for Banner Screens (and related InfoHub screens)
- Using SFAREGS (Manual Registration) in Banner
- Using SFASTCA (Registration Audit) in Banner
- Using SOAIDEN (Person Search) in Banner
- Using SPACMNT (Comments Screen) in Banner
- Using SSASECQ (searching for CRNs) in Banner
- Using SSASECT (checking CRN information) in Banner
- Using SGAADVR (Multiple Advisors) in Banner
- Using TSICSRV (checking student fee information) in Banner
- How to find CRN and Timetabling Information
- Update a stage for a module via InfoHub
Using SFAREGS (Manual Registration in Banner) - Video Guide:
The Curriculum Team in UCD Registry provides support and training for the Curriculum Management System.
How do I get access to the grade entry facility?
You can access it through ‘My Module Grades’ in InfoHub. All current module coordinators will have access to the facility automatically based on the information submitted at the module descriptor stage. If you have any issues with access please contact firstname.lastname@example.org
InfoHub provides access to services and reporting that support key businesses such as curriculum management, registration and assessment.
It is accessed via UCD Connect using your Connect Username and Password. Contact email@example.com for support.
How-to guides for relevant InfoHub services/reporting
Programme verification is a process that is carried out annually by staff in College and School Offices to ensure that registration works for students. Each area is provided with test students, supporting documentation and access to a test system. Any issues encountered are logged in JIRA (an issue tracking software). Find out more on the Programme Verification web page.
UniShare is a Customer Relationship Management (CRM) tool for recording interactions with students, prospective students and staff. It is used by staff in College and School Offices, Student Advisers, UCD Registry, UCD Library and Access & Lifelong Learning.
UCD Staff/Faculty have access to a wide range of reports to support their key businesses. Access is usually given based on your role within the University.
The current InfoView (Business Objects) licence is coming to an end in December 2021 and InfoView will be retired as a UCD reporting tool. The table below will show you what InfoView reports are being retired and where to find an alternative source for the information they provide. Keep an eye on it for updates.
UCD Registry will also be communicating directly with you over the coming months about the alternative report locations.
|InfoView Report||New Report Location||Purpose of Report||
Date that InfoView Report was/will be decommissioned
Degree Audit Reports SYS002, SYS003, SYS004
InfoHub>Students>Assessment & Grading>Student Degree Audit Report (Opens InfoHub login screen)
|Review a student's academic record for their degree||15 October 2021|
SIS132 - Student List by Concentration
InfoHub - Students > Registration & Class List >Concentration Class List (Opens InfoHub login screen)
|Get a list of students in each concentration in a particular School||07 October 2021|
ISD001 Fees Report by Student
TSCISRV - Banner Form
|Shows fee summary information for a given student for all their academic terms.||20 September 2021|
|SIS104 - Students Registered to Two Modules||
InfoHub - Students Registered to Two Modules (Opens InfoHub login screen)
|Check the number of students who are registered to two selected modules. Useful for managing timetable clashes.||19 July 2021|
|SIS105 - Students with Module Registration Incomplete.||
InfoHub - School Class List Report (Opens InfoHub login screen)
Use the Students with Incomplete Module Registration button at the top of the report
|Check for students who still need to register to some element of their module||05 July 2021|
|ASCM001 Module Capacity Management Report||
InfoHub - Module Places by Term Report (Opens InfoHub login screen)
Use the Data Per Offering (CRN) button at the top of the report
|Check the total number of places in a particular CRN as well as how many are taken and how many are available||24 June 2021|
|SIS137 - CRNs attached to modules||
InfoHub>Students>Curriculum & Timetables>Module CRNs by Academic Year & School (Opens InfoHub login screen)
View gradable CRNs against modules in your school
|08 February 2021|
|CMS001P - Module Details by Programme||In development (InfoHub)|
|CMS001S - Module Details by School||In development (InfoHub)|
|CMS007 - Module Derogations||In development(InfoHub)|
|CMS011 - Module Descriptions by School||Incorporated in CMS001S replacement|
|CMS012 - Module Descriptions by Programme||Incorporated in CMS001S replacement|
|CMS013 - Major Derogations||In development (InfoHub)|
|CMS015 - Module Resit Remediation||N/A: covered by CMS001P/S replacement reporting|
|CMS014 - Programme Derogations||In development (InfoHub)|