2021 Check-in FAQs
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FAQs - Before Check-in
We are aiming to assign a room to all residents before arrival. In order to expedite the process, we ask that all students provide us with their Arrival Date and their Accommodation Preferences.
Students are able to provide us with this information via the My UCD Residences Applications page on SISWeb. We will then use this information to assign a room to incoming students before arrival.
Please see instrustions on how to do so here: Entering Accommodation Preferences and Arrival Dates
Once a room is assigned to a student, an automated email will be sent to them informing them of this. This email will include instructions for the student to complete their Tasks to Complete before Arriving to Check-in.
Without the completion of these steps, we are unable to check a student into their accommodation upon arrival. These steps include:
- Agreeing to the License to Reside, the legal agreement between UCD Residences and the student.
- Completing the online UCD Residences Induction Video series, and answering a few questions on these.
- Upload a photo to be used for your UCard, which is your student card and your bedroom key in one.
- Pay the first installment, with the amount due being reflected on the page.
These steps can be found on SISWeb, by navicating to Campus > UCD Residences > Tasks to Complete before Arriving to Check-in.
As well as this, incoming CAO students and Continuing students will be emailed, asking for them to book a check-in slot. This is being done in order to prevent an influx of students arriving at one time, smoothing out the numbers as much as possible. Keep an eye out for this email for more information.
Please note that failure to complete these tasks before check-in will result in a delayed check-in for the student.
Once a room is assigned to a student, they will be able to view who else is assigned to that room by visiting the My Residence section of SISWeb. This can be found by navigating to SISWeb > Campus > UCD Residences > My Residence.
We assign rooms to students based on their accommodation preferences, arrival date, and, where possible, vaccination status. However, due to the complexities of such a system, students who do not need to self-quarantine upon arrival (such as those who are fully vaccinated, arriving from a country without an emergency brake), may be allocated in the same apartment as students who do have to self-quarantine upon arrival.
If you do not need to self-quarantine upon arrival, we will do our best to allocate you to an apartment with other students who are in a similar situation to you. However, due to the number of arrivals we are anticipating, we cannot guarantee that this is the case. If you are allocated to an apartment with someone who has to self-quarantine, in light of the below ‘Important Points to Note’ you do not have to self-quarantine with them. Though we ask, in this case, that all residents of the apartment follow increased hygiene procedures, including sanitisation of surfaces, and that all residents wear a face covering in common areas of the apartment.
Important Points to Note
All students who arrive into UCD Residences from an international location will either have :
- Completed 14 day mandatory hotel quarantine OR
- Have Proof of vaccination OR
- Have a negative PCR test result OR
- Show they have recovered from COVID in the last 180 days.
No student travelling from an international location will be able to enter UCD residences without one of the above conditions satisfied.
Unless students do not choose to take a COVID-19 PCR test or test positive for COVID-19 it is anticipated that students will be able to leave their quarantine period once their post 5 day PCR Test result comes back negative.
If you are required to self-quarantine upon arrival under Irish Public Health Guidelines, you are able to do so in your apartment in UCD Residences. Please note that you may be sharing your apartment with students who do not need to self-quarantine, so we ask that all incoming residents are mindful of this.
Please note the following steps when undergoing self-quarantine in your apartment alongside other housemates.
- Avoid direct contact with your housemates and try to stay in your allocated bedroom as much as possible.
- Wear a mask when outside of your bedroom and in any common or shared areas
- Use kitchen and other shared spaces only when no other person is present - you may need to agree an access rota with your housemates
- Clean all surfaces in shared kitchens and bathrooms after use using a disinfectant
- Inform the Residences Team on 00 353 1 716 1008 or via email email@example.com if you develop any Covid 19 symptoms (https://www2.hse.ie/conditions/coronavirus/symptoms.html) and remain in your bedroom until further advice has been received
- If you require medical assistance please contact the UCD Student Health Centre (https://www.ucd.ie/stuhealth/ (https://www2.hse.ie/conditions/coronavirus/symptoms.html)
You can finish your self-quarantine if you get a negative or not detected PCR test result at least 5 days after you arrive in Ireland. You can book a free RT-PCR COVID-19 test through the HSE test booking website. You can book this test up to 2 days before you arrive in Ireland.
IF YOU HAVE A RESIDENCE BOOKING AND ARE ARRIVING FROM A DESIGNATED HIGH RISK COUNTRY, BUT ARE NOT REQUIRED TO UNDERGO MANDATORY HOTEL QUARANTINE DUE TO BEING UNDER 18 YEARS OF AGE, PLEASE CONTACT RESIDENCES@UCD.IE AND WE WILL TRY AND FACILITATE YOUR QUARANTINE PERIOD.
There are a number of food delivery services which are available to residents in UCD. There is a small convenience store on-campus, Centra, which is located adjacent to the Merville Residence Office. For the duration of the check-in period, residents are able to book a Click & Collect service for food and toiletries via the Centra app, which can be found on the Apple App Store and Google Play Store.
As well as this, all major supermarkets in the area offer home delivery services. The closest supermarkets to UCD include Tesco, Lidl and Supervalu. You can find more information on their delivery services, including delivery fees and times, on their respective websites.
All rooms in UCD Residences are supplied with a duvet and pillow. Residents are asked to bring their own bed linen, towels, and whatever kitchen cutlery and crockery they require. Beds in UCD Residences are of a standard single size, except for the new Village Residences, which feature 4ft small double beds.
Students are also able to purchase a set of bed linen from UCD Residences online through SISWeb for the price of €29. This can be accessed via this link.
If residents need to pick up any additional items, there is a frequent bus service that runs from the main entrance of the UCD Campus to IKEA, which departs roughly every 20 minutes. This bus is the 155, and is serviced by Dublin Bus. Please see their website for fee information.
If a student needs kitchen utensils but is unable to order them and has a requirement to self-quarantine please contact firstname.lastname@example.org and we will try and provide them where possible.
FAQs - During Check-in
In order to check-in, residents must first have completed their Tasks to Complete before Arriving to Check-in. More information on these can be found in the above FAQs.
As well as this, we ask that all incoming residents have the following with them for the check-in process:
- Photographic ID (Passport / Drivers License / Age Card),
- If accommodation fees were paid by means of a Bank Transfer, proof of payment of fees, and,
- (if applicable) your UCD Student UCard.
If students were unable to complete the required tasks before check-in, there are a number of PCs set up in the Check-in marquee to facilitate the completion of these.
Residents of the Belfield Campus (Ashfield, Belgrove, Glenomena, Merville, Roebuck and the Village Residences) check-in at the Merville Residence. This is signposted across campus - just look for the yellow signs directing you to the check-in location.
Residents of Proby check in at the Proby Residence Reception, UCD Michael Smurfit Graduate School of Business, Blackrock. The office is signposted from the main entrance of the campus.
Drop-off areas for luggage and belongings will be established at each Residence. As well as this, each Residence will be signposted, and maps will be provided during check-in.
Your UCD Student Card can only be printed once your Academic Registration is fully complete. As such, we may not be able to have your card printed for your arrival, in which case we will provide you with a Temporary Card. You can then collect your student card as part of your on-campus induction.
In order to activate your Student Card, you will need to hold this to the front door of your Residence building for approximately 10 seconds. If this does not work, you can visit the Merville Residence Office to have your card manually updated.
Residents of Glenomena Houses 4 - 10 and Roebuck Halls will need to visit the Merville Residence Office to have their cards manually updated - these Residences use a different access system.
If your parents are with you during your check-in, one of them is permitted to assist in bringing your belongings to your apartment. We ask that both you and they wear a face covering at all times during this process, and that as little time as possible is taken to unpack your belongings. Please make sure to respect your roommates' boundaries during this time as well.
FAQs - After Check-in
Upon check-in, an automated email will be sent to each student informing them that they have been successfully checked-in. This email will contain a link to the My Residence page of SISWeb, where each student will be asked to complete their Inventory Check.
This will give the resident a list of what should be in the apartment, and the condition they are in. If there are any discrepancies, the student can highlight this, and a member of the on-site Maintenance team will attend to any disputed items as soon as possible.
If you are trying to order something to your apartment, we ask that you order the item to your address on-campus. An example of how to format your address is:
Glenomena House 1,
Apartment 3 Room 2,
Letters are delivered underneath your apartment door each weekday, between 6:30pm and 8pm.
If you are ordering a package, please note that we are unable to sign for courier packages. We only accept deliveries from An Post, the national postal carrier in Ireland. If a package arrives in your name, you will receive an email, instructing you to visit the Merville Residence Office to collect it as soon as possible.
If you are looking for more general information on UCD Residences, have a browse of our website. The following links may be of use to you:
Finance: Rates and Payments
General FAQs: General FAQs
Policies & Procedures: Policies
Our Residences: Residences
As well as this, if you have any other questions or queries, you can always get in touch with us at email@example.com, or by calling +353 (0)1 716 1008.