What do I do if I am a close contact, am feeling unwell or have received a positive Covid-19 diagnosis?

Information updated on 13th September 2021

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At all times UCD is adhering to the current advice from the HSE in respect of how positive cases and close contacts amongst the University population should be managed. The University is in regular contact with the HSE with respect to these issues. HSE  advice changes on a regular basis so you should consult https://www2.hse.ie/conditions/covid19/ for access to the latest public health advice. 

If you develop symptoms of coronavirus, you will need to self-isolate and arrange a PCR test by phoning your GP, booking an online test, or attending a walk in test centre. Do not come to campus if you are unwell or are awaiting a test or test result. 

If you begin to exhibit symptoms of coronavirus, when on campus you should call the UCD 24hr Emergency Line on extension 7999 / 01 716 7999 and report your symptoms. A member of the Campus Services staff will advise you on the next steps and if required will meet with you and assist you further. If needed you will be taken to an isolation room until appropriate arrangements to ensure your safety have been made.
If you are living in Campus Residences you should contact the Front of House to report your symptoms, inform your housemates about your condition and restrict your movements until further advice has been received.

Any staff member or student who tests positive for Covid 19 should contact the UCD 24hr Emergency Line on extension 7999 / 01 716 7999 to report their positive test result. You will be asked to provide information about your on campus presence in the days leading up to your diagnosis and the information provided will be used to facilitate an internal data gathering exercise, the results of which will be forwarded to the HSE to assist them in their contact tracing work.

Advise them to contact the UCD 24hr Emergency Line on extension 7999 / 01 716 7999 to report their positive test result. If there is any doubt as to whether a report has been made you may contact the Emergency Line to report the case yourself.

You do not have to restrict your movements or isolate until such time as a positive diagnosis has been received.

If you are a close contact of a positive case the HSE Contact Tracing Centre will be in touch with you. If you have been fully vaccinated and are exhibiting no symptoms you will most likely not need to isolate and can come to campus as normal. If you are an unvaccinated close contact of a positive case then you will need to isolate for 14 days and will need to under PCR testing. You cannot come to campus during this time. HSE Contact Tracers will provide more information when they contact you. Every person must exercise personal responsibility and adhere to these requirements.

UCD is working closely with HSE Contact Tracing to follow up on all cases of Covid 19 reported to either party involving members of the University community.

The University has appointed a full time Covid 19 Contact Tracing Coordinator to coordinate its internal contact tracing activities. The details of Covid 19 cases involving staff and students are passed to this individual, who then follows up internally within UCD to ensure that all practicable steps have been taken to identify and where necessary make contact with the affected persons close contacts.

The UCD Contact Tracing Coordinator also liaises directly with the HSE Contact Tracing Team and provides information to same allow for rapid contact tracing. 

All staff and students are strongly encouraged to download and to use the Government ‘s Covid Tracker App.  In particular users are encouraged to utilise the Daily Check In to monitor their own health status. Any person who exhibits symptoms of Covid 19 must not come to campus. If the symptoms begin when on campus persons should contact the UCD 24HR Emergency Line on 01 716 7999 / ext. 7999 for further instructions.


Further information for students can be found at https://www.ucd.ie/covid-19/