Information for Referring Veterinarians
Thank you for making a referral to the UCD Veterinary Hospital (UCDVH). It is our goal to provide the best medical care that can be achieved for your patients, and the best experience possible for your clients. We want your clients to return to you pleased with your primary care and pleased that you recommended that they visit the UCDVH.
The patients you refer are vital for the training of our veterinary students, as you will recall from your own days as a student. Closely supervised students will assist with the treatment of your clients' animals.
The UCD Veterinary Hospital (UCDVH) acts as a referral centre for all veterinary practices, covering all species, in Ireland.
Referral Requests (Large and Small Animals)
To refer an animal, please complete the UCDVH Referral Form (updated July 2019) and email it with any relevant histories, images and reports to firstname.lastname@example.org In cases of emergency, please telephone the Hub Coordinator directly (please email email@example.com if you do not have the telephone number). Access to the Hub is restricted to veterinary practice staff only.
On discharge, you will be contacted by the clinician, either by telephone or by letter. You will be given detailed information of diagnostic tests and procedures carried out, diagnosis and the type of treatment prescribed.
If you have any queries relating to the treatment of a case you referred, please contact the clinician involved, the UCDVH Clinical Director or, in the case of accounts queries, call UCDVH Accounts on (01) 716 6007.
Small Animal Advice Request
Please note, you should receive a response to your advice request within 24 - 48 hours.
In general, our charges for routine patient care do not differ greatly from those of other veterinary clinics. Specialty services, however, require equipment and supplies that can be costly. The UCDVH does not receive funding specifically for the treatment of client-owned animals. The major part of the Hospital's operating budget is generated from fees from client services. Consequently, it is imperative that we collect appropriate fees for services.
It is the policy of the UCDVH to ask clients who do not have pet insurance to pay a deposit when a patient is first seen here (for medical cases €200 / for surgical cases €700). This deposit does not reflect the final cost. Treatment options and an estimate of the total cost will be provided by the clinician after the animal has been examined. The outstanding balance will have to be paid when the animal is discharged.
Should the final cost be less than the deposit, the balance will be refunded to the client at that time.
Payment is accepted in cash, cheque, debit or credit card.
All funds earned in the Hospital are used to support hospital services, purchase necessary equipment and to improve and advance animal care and welfare.