The research activities of CITO are focused on understanding the relationship between innovation, technology and organisation, and the associated policy and management implications. Our approach is guided by the assumption that a sophisticated understanding of information and technology, and their role in the constitution of social and organisational life, should be based on an appreciation of how such artefacts come to be embedded within broader institutional (organisational, cultural, economic, political) contexts. As such, our research work is concerned with in-depth empirical studies of information systems implementation and use that are especially attentive to the underlying social relations within which such systems are embedded. We are committed to developing appropriate theoretical perspectives for illuminating such processes by drawing from a variety of intellectual traditions, including philosophy, sociology, political science, psychology, economics and organisation theory. The emphasis is on the pragmatic use of theory to make tangible and insightful contributions to management practice.Research Scope
CITO’s work focuses on several research streams:
- Understanding and managing ICT-enabled social/ organisational change (IS innovation)
- Knowledge, innovation and organisation
- ICT and new modes of organising in a globalised world
- The production and consumption of technological artefacts
These streams aim to develop understanding of the relationship between ICT and social/organisational transformation, including the role that ICT may play in facilitating innovative or virtual forms of organising based on new modes of communication, co-ordination, collaboration, and surveillance and control. This has direct implications for the work of information management and the informatisation of social/ organisational processes, Knowledge creation and management. Our analysis is informed theoretically and empirically by paying attention to the practice of IS implementation/innovation; practices associated with IS strategy formation, evaluation, design and development, and the management of technological change.