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UCD Student Feedback - Work to date


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This section documents the background to the project and the work that has been done pre-rollout of the new Student Feedback system.


Our current Student Feedback System has been in place since 2012 and it was reviewed in 2019 taking into account the views of students, faculty and staff.  There was unanimous agreement that the current system should be changed to reflect the need to increase student response rates, close the feedback loop to students and to allow faculty to have their individual teaching captured for the purposes of their development and the promotion system.  Changes to the current questionnaire were also recommended. 

The report from the consultation recommended an approach that would focus on module feedback and allow faculty to reflect on their own individual teaching.  This would be achieved through the introduction of two surveys 

  • Module Feedback Survey
  • Lecturer Teaching Survey

The procurement of a new system was also recommended and approved by UMT in April 2020. The implementation of the new system was delayed by Covid-19. 

Pilot of the Student Feedback project

To implement the recommendations of the 2019 recommendation, a Steering Group was established and a Project Team created in 2022. Seven UCD schools agreed to participate in the pilot;

  • College of Business
  • School of Civil Engineering
  • School of Irish, Celtic Studies and Folklore
  • School of Law
  • School of Physics
  • School of Psychology
  • School of Veterinary Medicine

The Steering Group oversaw the implementation of the enhancements to the Student Feedback process:


A new software solution was procured to deliver the UCD Student Feedback surveys for staff and students. (opens in a new window)Evasys is a dedicated student feedback evaluation tool used in higher education institutions across the UK and Ireland.


The evasys survey portal for both staff and students will be integrated into Brightspace. This enables easier access to surveys for both staff and students and improved communication and promotion. Staff and students login to their Instructor portal using their UCD login credentials.


The Student Feedback Project team provided training sessions and ongoing support to faculty, staff and students in pilot schools.

Developments for Teaching Staff:

  • You will have access to a dashboard where response rates, current and historical surveys and data can be accessed through the evasys Instructor portal
  • In the Instructor portal, Module Coordinators can add optional questions to Module Feedback and Lecturer Teaching Surveys
  • The portal can be accessed through a ‘Student Feedback’ tab on the main menu in Brightspace
  • The portal can also be accessed by clicking on this (opens in a new window)URL and using your UCD Connect login details
  • Module Coordinators and Lecturers are able to respond to student feedback by submitting reflections to students using the new system

For Students:

  • Students will also be able to access their Student Feedback surveys through Brightspace and their student portal (accessible with UCD Connect login details)
  • This integration also facilitates pop-up survey reminders 

Feedback from the Pilot

Following the first phase of the Student Feedback pilot, review was conducted and a report on the pilot compiled for submission to the University Management Team. Feedback from staff and students included: 

  • Students and faculty welcomed ‘closing the feedback loop’ functionality
  • Improved mechanisms to promote with students were also noted (QR code, response rate tracking)
  • Lecturer Teaching Survey appreciated by teachers on module as providing opportunity for feedback on their individual teaching
  • Improved reporting (frequency of responses)

The report on the pilot was considered by the University Management Team and the new system was approved in October 2023 for rollout across the university.

Resources and Guidance

For further resources check out the Resources section of this website. 

All key dates have been outlined within the workflow documentation at the side of the page. For access to training see the events sections below. 

Project Team

A project team has been formed to oversee the implementation of a new student feedback system. The project team will report directly into the Student Feedback Steering Group, who are responsible for the overall governance of the project and the successful delivery of the project.

Profile photo of Maura McGinn
<br> Business Owner</br>

Maura McGinn
Business Owner

Director Of Institutional Research

Profile photo of Ryan Teevan
<br> Project Manager </br>

Ryan Teevan
Project Manager

Senior Project Manager - Educational Technology Services - IT Services

Profile photo of Lisa Bennett

Lisa Bennett

Institutional Research Analyst

Profile photo of Catherine Murphy

Catherine Murphy

IT Project Manager – Educational Technology Services - IT Services

Profile photo of Sinéad O'Rourke
<br> Project Communications Manager </br>

Sinéad O'Rourke
Project Communications Manager

Communications Officer - IT Services

Profile photo of Maria McDonald

Maria McDonald

Head of Enterprise Application Services
IT Services - Enterprise Applications Group

UCD Institutional Research

University College Dublin, Belfield, Dublin 4, Ireland.
T: +353 1 716 1088/1502 | E: studentfeedback@ucd.ie | Location Map(opens in a new window)