Request an IT Project

Request an IT Project

Who should I engage with to request an IT project? 

Heads of Units/Schools (or their nominee) should engage with IT Services through their existing IT liaison channels for assistance in completing a request to initiate a new IT project. Where the IT liaison is not known, the Head of Unit/School should contact the IT Partnership Group on ITPartners@ucd.ie for assistance.

What template is used to request an IT project?

The (opens in a new window)Project Initiation Request Template (authentication required) is used to request an IT project.

The Project Initiation Request has two steps:

Step 1: Requestors complete Business Requests

Requestors complete the Business Request (Section 1 of the Project Initiation Request Template), which includes information on the business need, problem or opportunity and the expected outcomes & benefits.

Step 2: IT Services prepare Solution Proposals

After Business Requests are submitted, IT Services will then liaise with the requestor and prepare a Solution Proposal (Section 2 of the Project Initiation Request Template) to include an estimate of the resources (people and financial) needed to deliver and support the solution on an ongoing basis. Resource requirements should then be reflected in your Unit/School’s Business and Financial Plans.

When should I request an IT project?

Engage with IT Services as early as possible in order to allow time to liaise on ideas.  Submit final Business Requests for the Academic Year 2024/25 before the 23 February 2024 submission deadline.

Note 1: University Planning works to a date in mid-May for Financial Planning. In order that IT Services can assist requestors with resource & cost estimates for proposed IT projects, please submit Business Requests to IT Services by the 23 February 2024 so that they can be included in the IT Project planning process.

Note 2: Where project requests are received outside of the standard planning process, IT Services may bring these to the UMT IT Strategy Group for consideration.

What process is followed for the annual IT project planning cycle?

The (opens in a new window)IT Project Planning Process - Quick Guide (authentication required) provides an overview of the annual IT project planning cycle, which is a strand of UCD Planning.

For IT PMO Queries please contact (opens in a new window)UCD's IT PMO Manager.