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Sophos Antivirus

Sophos Intercept X Advanced

The existing version of Sophos Antivirus that is used in UCD has been scheduled for retirement. Under a new license agreement Sophos Intercept X Advanced is replacing previous versions of Sophos.

Sophos Intercept X Advanced is licensed for computers used by active staff. For students, alumni, pensioners, and contractors, please see below for information on Sophos for personal computers.

What does Sophos Intercept X Advanced do?

Sophos Intercept X Advanced is the next generation antivirus that includes anti-ransomware technology that detects malicious encryption processes and shuts them down before they can spread across computer networks. 

It prevents both file-based and master boot record ransomware.

Licencing

Sophos Intercept X Advanced is licensed for computers used by active staff. For students, alumni, pensioners, and contractors, please see below for information on Sophos for personal computers.

How will I update my Sophos to the Sophos Intercept X Advanced?

People who are eligible to use the new version of Sophos will receive an email from UCD IT Services notifying them of the requirement to update Sophos. This email will be followed by a subsequent email from noreply@sophos.com which will include installation instructions and links to install Sophos Intercept X Advanced on Windows and macOSX.

What should I do if I am not licensed for Sophos Intercept X Advanced?

It is important that antivirus software is installed on every workstation. 

Students, Pensioners and Alumni can download and install Sophos Home Commercial Edition. Please note that all competitive antivirus/anti-malware products  (e.g. Norton, Malwarebytes, McAfee) must be removed from your home computer before Sophos Home can be installed . To access this software register with your UCD email address by visiting https://home.sophos.com/employee

Once registered, you will be able to install Sophos Home Commercial Edition on up to 10 personal devices.  

For Sophos Home Technical Support, please go to the Sophos Home Help page at support.home.sophos.com/hc/en-us

Sophos Intercept X for iOS and Android can be downloaded from the App Store and the Play Store.

UCD IT Services cannot assist you with the downloading, installing or usage of the Sophos Home or mobile software.

Get Help

For further assistance or if you encounter any issues, please contact us at the UCD IT Support Hub.

Privacy Information

UCD operates Sophos with the aim to protect your devices, to protect your privacy, and to collect as little personal data as possible.

Information regarding Sophos and GDPR is available from https://www.sophos.com/en-us/legal/sophos-gdpr 

Information regarding the storage of data in Sophos Cloud is available from https://support.sophos.com/support/s/article/KB-000035195?language=en_US 

Information regarding the data that is processed by Sophos Home editions is available from https://www.sophos.com/en-us/legal/sophos-home-premium-consumer-products 

UCD IT Services

Computer Centre, University College Dublin, Belfield, Dublin 4, Ireland.

Contact us via the UCD IT Support Hub: www.ucd.ie/ithelp