On this page
Overview
We provide and support voice services to University departments, staff and affiliates. Our support covers desk phones, softphones, and mobile devices under the University corporate mobile plan and additionally we deliver and manage advanced voice solutions including contact centres and voice menu systems for schools and units.
Desk Phone
- (opens in a new window)Login and password
- (opens in a new window)Login (video guide)
- (opens in a new window)Phone overview (video guide)
- (opens in a new window)Using your phone (video guide)
- (opens in a new window)Features (video guide)
- Desk phone reference guide
- (opens in a new window)Request extension number
- (opens in a new window)FAQs
Softphone
- (opens in a new window)Login and password
- (opens in a new window)Installation and login (video guide)
- (opens in a new window)Installation and troubleshooting
- (opens in a new window)Request extension number
- Softphone user guide
- (opens in a new window)Using the softphone (video guide)
- (opens in a new window)FAQs
Further Support
The UCD IT Support Hub is where you can log a call with our UCD IT Helpdesk team, find an answer in our Knowledge Base of articles, or request an additional service or access.
UCD IT Services
Computer Centre, University College Dublin, Belfield, Dublin 4, Ireland.Contact us via the UCD IT Support Hub: www.ucd.ie/ithelp