Veterinary specialist services require access to expertise, state-of-the-art equipment and up-to-date treatments that can be costly. The UCDVH receives support from UCD in terms of staff and facilities. However, UCDVH does not receive funding specifically for the treatment of client-owned animals. Maintenance of the UCDVH for our clients is dependent on the fees generated for our services. Consequently, it is imperative that we collect appropriate fees for the services we offer.
It is the policy of the UCDVH to request that clients who do not have pet insurance to pay a deposit when their animal is first seen here. This deposit does not reflect the final cost and is equivalent to 50% of the estimated cost or €1000 whichever is greater. If your animal is insured you will be asked to pay any excess as the deposit. Diagnostic and treatment options and an estimate of the total cost will be provided by the clinician after the animal has been examined. The outstanding balance must be paid prior to or at the time of discharge.
Should the final cost be less than the deposit paid, the balance will be refunded to the client at that time.
Payment of the deposit is accepted by cash or credit/debit card.
All funds earned in the Hospital are used to support hospital services, purchase necessary equipment and to improve and advance animal care and welfare.