Refer A Patient

In general, our charges for routine patient care do not differ greatly from those of other veterinary clinics. Specialty services, however, require equipment and supplies that can be costly. The UCDVH does not receive funding specifically for the treatment of client-owned animals. The major part of the Hospital's operating budget is generated from fees from client services. Consequently, it is imperative that we collect appropriate fees for services.

It is the policy of the UCDVH to ask clients who do not have pet insurance to pay a deposit when a patient is first seen here (for medical cases €200 / for surgical cases €700). This deposit does not reflect the final cost. Treatment options and an estimate of the total cost will be provided by the clinician after the animal has been examined. The outstanding balance will have to be paid when the animal is discharged.

Should the final cost be less than the deposit, the balance will be refunded to the client at that time.

Payment is accepted in cash, cheque, debit or credit card.

All funds earned in the Hospital are used to support hospital services, purchase necessary equipment and to improve and advance animal care and welfare.

To refer an animal, please complete the online referral form at the link above and include the patients file (relevant histories), images and reports so we may fully assess the referral and plan an appropriate appointment date.

In cases of emergency, please ensure you select the appropriate priority option in the form so we can prioritise incoming requests. 

On discharge, you will be contacted by the clinician, either by telephone or by letter. You will be given detailed information of diagnostic tests and procedures carried out, diagnosis and the type of treatment prescribed.

If you have any queries relating to the treatment of a case you referred, please contact the clinician involved, the UCDVH Clinical Director or, in the case of accounts queries, call UCDVH Accounts on (01) 716 6007.

Before ringing the UCDVH Vet Hub to seek advice about one of your patients, please complete the UCDVH Advice Form and email it to vethub@ucd.ie 

Please note, you should receive a response to your advice request within 24 - 48 hours.