Monitoring & communicating safety performance at team level

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This module builds on the Risk and Safety Management module, to provide team members with a structured tool and overarching perspective on the ways in which they can track safety performance.

Click on the button below to download the Monitoring & communicating safety performance module package, which contains detailed information including instructions on how to run the workshop session, facilitator notes, and handouts.

Monitoring and communicating safety performance click

Please click the links below to download a modified version of this module which teams can use to conduct sessions via video conferencing rather than in-person.

Monitoring and Communicating Safety Performance remote session outline

Monitoring and Communicating Safety Performance remote handouts

When running this remote module, participants may need to be separated into sub-groups for discussions. Please view this brief video conferencing note for guidance on how to do this.

Note that your organisation may have policies on which video conferencing tools are permitted to be used.

This module aims to build team members' shared understanding of ways to monitor safety performance. After taking part in the session, teams will have developed monitoring goals, and assigned responsible persons for them, across the following areas:

  • Patient
  • Environment
  • Care
  • Team

 

Please click on the image below to watch a brief video introducing this module.

Video introducing Monitoring & Communicating Safety Performance Module

During the session, the team will collectively decide on what safety measures they will monitor and display on the ward. The discussions and exercise in this module will help teams to build risk management awareness through use of the patient, environment, care, and team (PECT) model. All individuals will have the chance to input on what risk and safety measures they believe are meaningful and should be monitored on their ward. These will be recorded using a structured tool, to enable the group to track progress and  measures in future.

Exploration of how the team answers core questions around its patient safety performance enables reflection and structured action. The Health Foundation noted that although a large volume of data is collected around safety performance, there is also a need to understand how safe is the care that is currently being provided, since measuring harm is not the same as measuring safety.1 In response to this gap, The Health Foundation created a framework synthesising academic evidence and practical experience to enable teams to measure and monitor safety performance.2

References

  1. Vincent C, Burnett S, Carthey J. (2013) The measurement and monitoring of safety: Drawing together academic evidence and practical experience to produce a framework for safety measurement and monitoring. London: The Health Foundation. ISBN 978-1-906461-44-7
  2. The Health Foundation. (2016) A framework for measuring and monitoring safety:A practical guide to using a new framework for measuring and monitoring safety in the NHS. London: The Health Foundation. ISBN 978-1-906461-53-9

About Us

Collective Leadership and Safety Cultures (Co-Lead) is a 5-year programme in UCD that is researching the impact of an emerging model of leadership (collective leadership) on team performance and healthcare safety.

We are designing and implementing collective leadership interventions for different team types and testing the impact of these interventions on staff performance and patient safety.

Contact Us

Co-Lead Research Programme,
School of Nursing, Midwifery and Health Systems,
Room B113, Health Sciences Centre,
University College Dublin
Belfield, Dublin 4.