Amy Carroll
Senior Project Manager
EAG - IT Services
Tableau in UCD
This webpage will provide you with all the key information in relation to the Tableau project and how you can learn more. For further information on the project, you can reach out to any member of the project team, please see the contact details below.
Local Reporter Strategy
Following a Local Reporter Strategy project chaired by Professor Paul McCabe, Dean of Graduate Studies a proposal for a Data Broker Proof of Concept was presented to the ITSG. A 6-month Proof of Concept has received approval, and the project is scheduled to proceed in the 2023/24 work programme within the College of Science.
Schools and College Rollout
In 2020 UCD implemented Tableau as its Enterprise Analytics solution. The initial phases focused on migration of existing InfoView reporting for the Central Business Areas. In September 2022 UCD procured an additional 500 Tableau Viewer licenses which will enable a phased rollout of Tableau reporting to College and School audiences.
UCD Tableau YouTube Channel
The UCD Tableau channel has links to all our training videos. These videos cover all aspects of getting starting in Tableau as a viewer; including logging in, navigating, filtering data, downloading data and more.
Global Engagement Group Recruitment Dashboard
Live since November 2023, this dashboard allows members of GEG to view year to date and year-on-year recruitment statistics on applicants, offers and acceptances. It shows a visualisation of complex Global Recruitment data through a user-friendly dashboard for an audience outside of UCD Global, providing better access to data to support Global Recruitment decision making in Schools and Colleges.
The dashboard is highly interactive and can be drilled down and filtered by School, College, Level, Citizenship, Major or Market.
Automatic User Group Management
In UCD, we use Project Permissions combined with User Group management to control what a user can and cannot see in Tableau. When a user requests a Tableau Viewer account, an automatic process checks their Roles and Services in Identity Manager in InfoHub and assigns them to the appropriate User Group in Tableau. Until recently, if a user moved Team or Business area, e.g. from Registry to Global, or from HR Resourcing to HR Operations, EAG would need to be informed and would manually update their User Groups. Since November 2023, this is now handled by a nightly automatic process, seamlessly providing and removing access for users. There is no longer any need to request access to specific Tableau reporting from EAG Support - if you feel you do not have access to all the reporting you should, please contact your manager.
Extenuating Circumstances Dashboard now live
The EAG Tableau Team in collaboration with Sue Philpott and Aoife Doherty have developed a Tableau dashboard for Extenuating Circumstances data.
The Dashboard shows trends, patterns and data analytics for Extenuating Circumstances applications over the last 5 years. It can be used to inform decisions and spot anomalies or issues. The data can be filtered by Programme Board, College, Application Type and Module.
Project Description
The aim of this project is to empower UCD users to write their own reports that can harness both the vast array and volume of data available in UCD along with the power of Tableau. In doing so the project wants them to have at their fingertips accurate, reliable data that will improve operational efficiency, enhance decision making and ultimately improve the day to day and year on year running of the University.
There are currently over 85 production data sources and 450+ reports being used daily by UCD Tableau users across Finance, HR, Registry and UCD Global.
Project Resources
Here are some other sources of information on Tableau that would might find useful
Project Team
Emma Almond
Project Manager
EAG - IT Services
John Gurry
Senior Project Specialist
EAG - IT Services
Emma Hurley
Senior Project Specialist
EAG - IT Services
Louise Daly
Senior Project Specialist
EAG - IT Services
How can I find out more?
You can request a Tableau Reporter account by emailing (opens in a new window)eag.support@ucd.ie or you can reach out to any member of the project team with your Tableau questions, please see the contact details above.
You can find more information on the Tableau Service page.
Project Timeline
This project set out to replace InfoView with a modern analytics reporting platform in UCD. In October 2019 Tableau was chosen. The first Finance Tableau reports were in use by autumn 2020 followed in 2021 by Registry and HR reporting. InfoView licensing expired in December 2021 and there was a smooth transition to Tableau Reporting when the InfoView server was switched off at the end of the year. Tableau is used throughout the University with Dashboards being rolled out to provide GEG and Extenuating Circumstances analytics data.
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1 October 2019
Procurement of analytics and reporting tool; Tableau was chosen.
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1 November 2019
Development begins on Tableau Data Sources and Reports in consultation with UCD Admissions and Finance systems.
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September 2020
First Finance report goes into production.
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April 2021
First HR reports and Data Sources are used for day to day activities by UCD staff.
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July 2021
First Registry report goes live.
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December 2021
Access to long standing reporting tool InfoView is switched off as licenses expire.
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November 2022
Auto Provisioning for new Tableau accounts is launched, users can now request their own Tableau Viewer account via Infohub.
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December 2022
There are more than 85 Production data sources and 450+ reports being used daily by UCD Tableau users across Finance, HR, Registry and UCD Global.
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February 2023
The Tableau Webinar Series commences; quarterly webinars to update Tableau users and University staff on Tableau projects.
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September 2023
Tableau Dashboard Template rolled out to Report Writers to allow standard look and feel of all UCD Tableau Dashboards.
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November 2023
Second Global Engagement Group dashboard released. Tableau users are automatically placed in User Groups based on their Services and Roles, without the need for manual intervention.
UCD IT Services
Computer Centre, University College Dublin, Belfield, Dublin 4, Ireland.Contact us via the UCD IT Support Hub: www.ucd.ie/ithelp